Specialist - Financial Planning and Analysis; Finance
Job Description & How to Apply Below
Specialist - FP&A (Finance)
Location
AMBIT Tech Park – Chennai
Reports To : VP - Finance
Role Summary
The Specialist - FP&A - will serve as a strategic finance partner to Operations leadership, driving profitable growth through financial planning, performance analysis, revenue assurance, and margin optimization. The role will be responsible for identifying revenue leakage, uncovering margin improvement opportunities, and providing data-driven insights that support operational and commercial decision-making across the business.
The incumbent will lead budgeting, forecasting, financial reviews, and business performance management while leveraging operational metrics to improve efficiency, profitability, and financial outcomes.
Key Responsibilities
Financial Business Partnering
Partner closely with Operations, Delivery, and Commercial teams to drive financial performance and business profitability.
Provide strategic financial guidance to Operations leadership on revenue, cost, utilization, and margin improvement initiatives.
Translate financial results into actionable recommendations that support business objectives.
Operational Analytics
Analyze and provide insights on key BPO operational metrics including:
FTE Management
Productivity
Utilization
Shrinkage
Attrition
Cost per FTE
Revenue per FTE
Span and Efficiency Metrics
Identify trends, risks, and opportunities within operational performance data.
Support workforce planning and capacity optimization initiatives.
Process Improvement & Governance
Improve financial reporting processes, controls, and forecasting accuracy.
Drive automation and standardization of reporting and analytical models.
Ensure data integrity across financial and operational reporting systems.
Education
CA / CMA / CPA / MBA Finance / Master's Degree in Finance, Accounting, Economics, or related field.
Experience
3+ years of experience in FP&A, Commercial Finance, Business Finance, or Finance Business Partnering roles.
Strong experience supporting BPO, BPM, Shared Services, Contact Center, or Services organizations.
Proven experience managing business-level P&L and operational finance.
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