Manager – Legal & Compliance

About Super Ops

Super Ops is a SaaS startup empowering IT service providers and IT teams around the world with technology that is cutting-edge, future-ready, and powered by AI. We are backed by marquee investors like Addition, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners.

Founded by Arvind Parthiban, a serial entrepreneur, and Jayakumar Karumbasalam, a veteran in the IT space, Super Ops is built on the back of a team of engineers, product architects, designers, and AI experts, who want to reshape the world of IT. Now we have taken on a market that is plagued by legacy solutions and subpar experiences. The potential to do something great is immense.

So if you love to grow, be part of a kickass team that inspires you to do more, and make an everlasting mark in the world of IT, Super Ops is the place to be.

We also believe that the journey is as important as the destination. We want to build the best products out there and have fun while doing so. So come, be part of our A-star team of superheroes.

Role Overview

The Legal & Compliance Manager will be responsible for end-to-end legal operations spanning India and US entities from contract management and compliance governance to handling notices, coordinating with external counsel, and ensuring smooth cross-border operations. This is a critical business-enabling role working directly with leadership across finance, HR, and operations.

Key Responsibilities

1. Entity Compliance (India, US & NZ)

- Handle legal notices, responses, and communications for US, India and NZ entity
- Manage statutory and regulatory compliance under Companies Act, 2013, FEMA, Labour Laws, GST, and IT Act in India.
- Liaise with US registered agents and advisors for Delaware franchise filings, annual reports, and state compliance.
- Maintain a master compliance calendar across all three entities.

2. Contract Management

- Draft, vet, and negotiate SaaS Agreements, MSAs, NDAs, Channel Partner Agreements, Vendor Contracts, and Consulting Agreements.
- Support the Sales and Finance teams with customer contract reviews, renewals, and compliance with ASC 606 / GDPR / data-protection obligations.
- Maintain a contract repository, track renewals, and ensure timely renewals of customer and vendor contracts.
- Develop internal contract playbooks and templates for repeatable use.

3. Legal Coordination & Advisory

- Work with external counsel (India / US / NZ) for litigation, IP protection, employment law, and data-privacy matters.
- Provide legal inputs to internal stakeholders on business decisions, pricing models, and new market entry.

4. Governance & Internal Policies

- Draft, review, and update internal policies – Code of Conduct, Anti-Bribery, Data Protection, Vendor Onboarding, and Employment policies.
- Maintain documentation trails and version control for all legal and policy documents.
- Build scalable frameworks for risk management and contractual governance.

Qualifications

• LLB / BL from a reputed university; LLM or CS background preferred.

• 5–7 years of post-qualification experience with exposure to SaaS / Tech / IT sectors.

• Proven experience in managing India + US entity compliance, contract negotiation, and regulatory liaison.

• Excellent drafting, analytical, and interpersonal skills.

• Familiarity with SaaS legal aspects such as subscription models, data processing agreements, and reseller contracts.

Preferred Skills

• Working knowledge of Quick Books / Xero / contract-tracking tools.

• Experience coordinating with Big 4 / legal advisory firms.

• Ability to independently handle notices and responses.

• Strong project-management mindset and attention to detail.

Why Join Super Ops

• Be part of a high-growth global SaaS company transforming IT operations.

• Work directly with the leadership team across geographies.

• Build scalable legal processes from the ground up in a cross-border setup.

• Exposure to international contracts, venture funding documentation, and compliance governance.