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Job Description & How to Apply Below
Chennai (Work from Office)
Working Hours:
6:00 PM – 3:00 AM IST | 5 days a week (US shift)
About Company:
We are a fast-growing US-based SaaS company in the IT Operations and Incident Management space. Our platform helps enterprise IT teams resolve incidents faster, reduce downtime, and save millions of dollars. We work with Fortune 1000 customers and operate in a high-performance, growth-focused environment.
Role Overview
We are looking for a highly driven SDR who will focus on prospecting and qualifying enterprise IT accounts in the US market. This role is ideal for someone who enjoys outbound sales, talking to senior decision-makers, and building a strong sales pipeline.
This is a pure outbound role and plays a critical part in driving Alert Ops’ revenue growth.
Key Responsibilities
• Execute outbound prospecting via cold calls, emails, and Linked In outreach to US enterprise accounts
• Identify and engage IT decision-makers (IT Ops, Infrastructure, Dev Ops leaders)
• Qualify leads based on ICP, need, budget, and urgency
• Schedule high-quality meetings for Account Executives
• Maintain accurate lead and activity data in CRM
• Work closely with AEs to align messaging and improve conversion
• Meet and exceed monthly and quarterly targets for meetings and pipeline contribution
Ideal Candidate Profile
Experience & Skills
• 2–4 years of experience in SDR / BDR / Inside Sales (preferably SaaS)
• Strong experience selling to US or international markets
• Comfortable with cold calling and objection handling
• Excellent communication skills (spoken & written English)
• Familiar with CRM tools (Hub Spot, Salesforce, etc.) and outreach tools
Nice to Have
• Experience selling to IT teams / SaaS / Enterprise products
• Exposure to IT Ops, Dev Ops, or Infrastructure buyers
• Previous night-shift or US-shift experience
What We’re Looking For (Mindset)
• Self-motivated and disciplined
• Resilient and consistent in outbound efforts
• Willing to learn and adapt quickly
• Team player with strong ownership
• Comfortable working from office during US hours
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