Job Description & How to Apply Below
● Gather, analyze, and document business requirements from stakeholders, including law firms, internal teams, and clients.
● Translate business needs into functional and technical specifications for the development team.
● Work closely with product managers, developers, and QA teams to ensure requirements are well understood and implemented effectively.
● Identify process improvement opportunities and recommend solutions to enhance system efficiency.
● Facilitate stakeholder meetings, workshops, and interviews to collect feedback and validate requirements.
● Assist in the design and implementation of new features, ensuring they align with business goals and user needs.
● Support the development of user stories, use cases, and wireframes to communicate requirements effectively.
● Conduct market research and competitive analysis to identify industry trends and best practices.
● Collaborate with the QA team to define test cases and ensure product quality.
● Provide training and support to end users and document system functionalities.
Qualifications & Skills
● Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.
● 3–5 years of experience as a Business Analyst, preferably in a SaaS environment (mandatory).
● Strong understanding of software development lifecycle (SDLC) and Agile methodologies.
● Excellent analytical, problem-solving, and critical-thinking skills.
● Strong communication and interpersonal skills to effectively interact with stakeholders at all levels.
● Experience with tools such as Jira, Confluence, Microsoft Office, and wire framing tools.
● Knowledge of legal case management systems or the legal industry is a plus.
● Ability to manage multiple projects and work in a fast-paced environment.
Mandatory Requirements:
- Experience:
3–5 years
- Academic Criteria:
Minimum 75% throughout academics
- Industry Background:
Mandatory SaaS background, and must have worked in a product-based company
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