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Job Description & How to Apply Below
Help design, build and continuously improve the clients online platform.
Research, suggest and implement new technology solutions following best practices/standards.
Take responsibility for the resiliency and availability of different products.
Be a productive member of the team.
Requirements
Experienced Adobe Experience Platform (AEP) & Adobe Journey Optimizer (AJO) Engineer to design, implement, and optimize customer data and journey orchestration solutions.
Strong hands-on expertise in AEP Real-Time CDP, AJO journey orchestration, data integration, identity resolution, and marketing activation workflows.
Collaborate closely with Marketing Operations, Analytics, QA, and engineering teams to deliver scalable, compliant, and high-performing customer engagement solutions.
Design and implement Adobe Experience Platform (AEP) data pipelines including:
Data sources, Datasets, XDM schema design, Identity name spaces, Profile stitching and identity resolution
Configure and manage AEP Real-Time CDP functionalities including:
Audience segmentation, Audience activation, Destinations (email, SMS, ad platforms, and third-party channels), Consent management and governance controls
Build and maintain Adobe Journey Optimizer (AJO) campaigns and journeys including:
Event-based triggers, Audience eligibility rules, Journey orchestration logic, Personalization and offer management, Experimentation and campaign optimization, Frequency capping and throttling controls
Integrate streaming and batch event sources, Edge Network implementations, and decisioning capabilities.
Establish monitoring, QA, and operational controls including:
Data quality validation, Segment population monitoring, Journey performance tracking, Deliverability monitoring, Error handling and troubleshooting
Collaborate with QA, Analytics, Marketing Operations, and cross-functional stakeholders to deliver scalable customer engagement solutions.
Create and maintain technical documentation, operational runbooks, and support procedures while providing L3 production support.
Ensure compliance with enterprise privacy and governance standards including:
Consent management, Opt-out handling, Data retention policies, PII protection, Regulatory compliance requirements
Optimize platform performance focusing on throughput, latency, identity match rates, and downstream activation success.
Strong hands-on expertise with Adobe Experience Platform (AEP), including: XDM schema design, Identity resolution, Customer profiles, Audience segmentation, Sources and destination configuration
Strong experience with Adobe Journey Optimizer (AJO), including:
Journey orchestration, Event triggers, Audience qualification, Personalization and offer management, Templates and campaign workflows, Frequency capping and throttling
Good understanding of Adobe Edge Network and tag management tools such as Adobe Launch or other Tag Management Systems (TMS).
Practical experience with: JSON, REST APIs, Webhooks, Data transformation and integration workflows
Strong understanding of data privacy, consent frameworks, governance policies, and enterprise compliance standards.
Excellent analytical, troubleshooting, and communication skills.
Experience working in Agile delivery environments and cross-functional teams.
Benefits
A challenging, innovating environment.
Opportunities for learning where needed.
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