Customer Sucess Executive – AI-powered Asset Management system

Customer Sucess Executive – AI-powered Asset Management system

Qualification:

Computer Science / IT background preferred

Experience:

1–2 years

Location:

[On-site / Hybrid ]

Job Description
We are hiring a Customer Support Executive to support our AI-powered Asset Management
system. The role involves handling customer calls, performing data annotations, validating AI
outputs, and making corrections in the application to ensure accuracy and smooth operations.

Key Responsibilities

• Attend customer calls and emails professionally

• Understand customer issues related to the Yard application

• Perform AI data annotation and validation tasks

• Correct system data and AI outputs within the application

• Coordinate with internal technical and AI teams
Required Skills

• Fluent English communication (mandatory)

• Customer Support / SaaS / Technical Support experience

• Strong attention to detail and logical thinking

• Comfortable using web-based applications
Preferred

• Experience with AI tools, annotation, or data validation

• Exposure to logistics or yard operations (plus)

What We Offer

• Opportunity to work on AI-based Yard systems

• Growth into AI Operations and Product Support roles