Job Description & How to Apply Below
About Sopra Steria
Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach.
Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2025, the Group generated revenues of €5.6 billion.
Job Description
The world is how we shape it.
Key Responsibilities Test Strategy & Governance
Define and own the end‑to‑end test strategy across Salesforce and integrated enterprise platforms.
Establish testing standards, processes, and quality gates aligned with enterprise governance and regulatory expectations.
Ensure coverage across functional, integration, regression, performance, and security testing.
Act as the point of accountability for test quality and release readiness.
Test Planning & Delivery Management
Create and manage test plans, test schedules, resource plans, and dependencies.
Coordinate testing activities across multiple teams and work streams.
Manage test execution cycles, defect management, and retesting activities.
Ensure testing aligns with sprint, release, and deployment plans.
Salesforce Testing & Solution Quality
Oversee testing for Salesforce solutions across Service Cloud, Experience Cloud, and Public Sector Cloud.
Ensure test coverage for configurations, integrations, data, and security models.
Validate non‑functional requirements including performance, scalability, and resilience.
Ensure data integrity and accuracy through controlled test data management.
Defect & Risk Management
Own defect triage, prioritisation, and resolution processes.
Identify quality risks early and drive mitigation plans in collaboration with delivery teams.
Provide clear quality status, metrics, and risk reporting to stakeholders.
Ensure no critical defects or compliance risks are introduced into production.
Automation & Tooling
Drive test automation strategy and adoption (functional and regression).
Promote shift‑left testing and integration of testing into CI/CD pipelines.
Ensure effective use of test management and defect‑tracking tools.
Balance automated and manual testing based on risk and business criticality.
Compliance & Regulated Environment Support
Ensure testing artefacts meet audit and regulatory requirements.
Support UAT governance, business sign‑off, and traceability of requirements to test outcomes.
Ensure security and data‑privacy considerations are validated through testing.
Leadership & Collaboration
Lead and mentor test teams and test leads.
Collaborate with Product Owners, Business Analysts, Developers, Architects, and Scrum Masters.
Support continuous improvement in test processes, quality metrics, and delivery outcomes.
Promote a strong quality culture across delivery teams.
Required Skills & Experience Testing & Quality Management Expertise
Proven experience as a Test Manager in complex technology delivery environments.
Strong understanding of end‑to‑end testing methodologies and quality assurance practices.
Experience managing large and distributed test teams.
Salesforce & Technology Testing
Experience testing Salesforce or CRM platforms.
Understanding of Salesforce configurations, integrations, data models, and security.
Experience testing integrations, APIs, and data flows.
Agile & Delivery Experience
Experience working in Agile/Scrum delivery environments.
Strong planning, coordination, and dependency‑management skills.
Ability to align testing with iterative delivery while maintaining governance.
Automation & Tools
Experience defining and managing test automation strategies.
Familiarity with test management, defect tracking, and CI/CD tools.
Understanding of performance and non‑functional testing is desirable.
Stakeholder & Communication Skills
Strong communication and reporting…
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