Meraki SD‑WAN Support Engineer

Job Title :
Meraki SD‑WAN Support Engineer (L2/L3)

Skills :
Networking , SDWan, Merak

i
Exp : 6 to 8 year

s.
Provide L2/L3 support for Meraki SD‑WAN and associated network and security solutions in an enterprise production environment. The role involves troubleshooting, BAU support, incident/problem handling, and coordination with SOC and cloud security tea
ms.

Key Responsibilit
ies Design, implement, and manage Citrix Net Scaler solutions with advanced Content Switching configuratio
ns.

Provide L3-level troubleshooting and root cause analysis for complex application delivery and load balancing issu
es.

Configure and optimize Net Scaler for high availability, SSL offloading, and traffic manageme
nt.

Collaborate with application and security teams to ensure secure and efficient traffic fl
ow.

Maintain and update Netbox for network documentation, inventory, and IP address manageme
nt.

Perform capacity planning, performance tuning, and proactive monitoring of ADC infrastructu
re.

Develop and maintain detailed network diagrams, SOPs, and technical documentati
on.

Mentor L1/L2 engineers on Citrix Net Scaler best practices and advanced configuratio

ns.
Required Skills & Exper
tise Strong fundamentals in Networking (TCP/IP, DNS, Routing, V
PNs)
Hands-on experience with Meraki SD‑WAN solut
ions

Experience with firewalls and web security technolo
gies

Good understanding of SASE/SSE architectures and Zero Trust conc
epts Hands-on experience with Cisco Umbrella or equivalent SASE solut
ions Knowledge of SAML, SSO, and identity-based access cont
rols Experience working in enterprise BAU/Production support environm
entsITIL process awareness (Incident, Problem, Change Managem
ent)
Experience working in 24×7 or global support mo
dels

Good communication and stakeholder coordination sk

ills