NetApp Storage Administrator

Job Summary:

We are looking for a skilled Net App Storage Administrator (L2) to manage, maintain, and support enterprise storage environments. The ideal candidate will have hands-on experience with Net App storage systems, strong troubleshooting skills, and the ability to handle L2-level incidents, service requests, and operational tasks.

Key Responsibilities
:
• Administer and support Net App storage systems (ONTAP-based systems including FAS/AFF)

• Perform storage provisioning (volumes, LUNs, aggregates, CIFS/NFS shares)

• Monitor storage performance, capacity, and availability

• Handle L2 incidents, service requests, and problem management

• Perform health checks, upgrades, and patching of storage systems

• Troubleshoot performance, connectivity, and hardware/software issues

• Work with L1 teams for issue escalation and provide resolution within SLA

• Configure and manage Snap Mirror, Snap Vault, and backup solutions

• Participate in DR drills and ensure replication readiness

• Maintain documentation for configurations, processes, and procedures

• Collaborate with server, network, and backup teams

• Ensure compliance with security and operational policies

.
Required Skill
s:
• Strong hands-on experience with Net App ONTAP (Clustered ONTAP preferred
).
• Knowledge of storage protocols: NFS, CIFS/SMB, iSCSI, F
C.
• Experience in storage provisioning and lifecycle managemen
t.
• Understanding of RAID, aggregates, volumes, and snapshot
s.
• Experience with Snap Mirror, Snap Vault, and replication technologie
s.
• Familiarity with monitoring tools (Active IQ, OnCommand Unified Manager
).
• Basic knowledge of SAN and NAS environment
s.
• Experience in incident, problem, and change management processe
s.
• Strong troubleshooting and analytical skill

s.
Preferred Skil
ls:
• Experience with cloud integrations (AWS/Azure Net App solution
s).
• Knowledge of scripting (Shell, Python) for automati
on.
• Familiarity with VMware environments and storage integrati
on.
• Exposure to ITIL process
es.
• Net App certifications (e.g., NCDA, NCIE) are a pl

us.
Soft Ski
lls:
• Good communication and stakeholder managem
ent.
• Ability to work in shifts and handle on-call supp
ort.
• Strong documentation and reporting ski
lls.
• Team player with proactive problem-solving attit

ude.
Educa
tion:
• Bachelor’s degree in Computer Science, IT, or related field (or equivalent experie

nce).
Additional Inform
ation:
• Willingness to work in a 24x7 support enviro
nment.
• Experience in enterprise-level storage environments pref

erred.