More jobs:
Job Description & How to Apply Below
Interview locatio
n:
Special Economic Zone 33, ETA TECHNO PARK, Rajiv Gandhi Salai, Navalur, Tamil Nadu 6001
30
Shift: Us Shi
ftsMode of intervi ew:
Wal
kin
Date: 29th and 30th
June Tim ing: 11:30 AM to 2:0
0 PM
Contact HR:
Monica Cel
een G
Designation:
Process Ass
ociate
Introduction to the Organi
zation.
HCLTech is a global leader in technology services and solutions, renowned for driving digital transformation across industries. With a presence in over 50 countries and a commitment to innovation, HCLTech empowers clients to achieve their business goals through cutting-edge IT services, engineering, and business process solutions. The company values agility, integrity, and excellence, and has consistently been recognized for its industry leadership and dedication to sustainable growth and employee deve
lopment.
Overview of
the Role
The Process Associate will play a crucial role in ensuring seamless customer operations within the Order-to-Cash domain. This position focuses on delivering exceptional customer service through email and chat channels, maintaining data accuracy, and driving process improvements. The role directly contributes to operational efficiency and enhances client satisfaction, supporting the company's objective to deliver world-class solutions and
services.
Detailed Respo
nsibilities
Respond promptly and effectively to customer queries and issues via email or chat, ensuring high levels of customer s
atisfaction.
Accurately enter, update, and manage data across multiple systems an
d databases.
Troubleshoot customer problems, provide actionable solutions, and escalate complex issues to senior support teams
as required.
Skill
Requireme
nts
Must-Have:
Strong written communication skills, especially for email an
d chat support.
Arts & Sc
ience, Fresher.
Educational
Qualifications:
Bachelor’s degree in any discipline is preferred.
- A
rts & Science No BTECH, IT, MCA, BE are not
eligible to apply
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×