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Job Description & How to Apply Below
Location:
Chennai
Exp: 5-7 yrs
Mode of interview :
Virtual
Must Have
Skills:
Technical & Communication Skills
Excellent verbal communication, pronunciation, and neutral accent.
Strong understanding of ITIL concepts and service desk operations (preferred).
Familiarity with ticketing tools such as Service Now, Remedy, or Fresh service (optional).
Training Skills
Ability to deliver engaging training sessions and simplify complex information.
Experience in voice coaching, communication training, or customer service training.
Strong facilitation, presentation, and interpersonal skills.
Experience
2–5 years of experience in a service desk communication/voice trainer prefered.
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