Job Description & How to Apply Below
Project Manager / Program Manager – B2B eCommerce Platform
Location
Chennai, India
About the Role
We are looking for a highly driven Project/Program Manager to lead the end-to-end delivery of features and product initiatives for our large-scale B2B Digital Commerce Platform.
This role sits at the intersection of Product, Engineering, QA, and Business, ensuring seamless execution of complex initiatives involving ERP integrations (e.g., SAP), payment systems, logistics workflows, and partner onboarding journeys.
You will play a critical role in translating product vision into execution, driving predictable delivery, and ensuring high-quality outcomes in a fast-paced, high-impact environment.
Key Responsibilities
1. End-to-End Delivery Ownership
Own the complete lifecycle of features/products—from requirement alignment to production release
Drive planning, execution, tracking, and delivery across multiple concurrent initiatives
Ensure delivery adherence to scope, timelines, and quality benchmarks
2. Agile Program Execution
Lead Sprint Planning, Backlog Grooming, Daily Stand-ups, and Retrospectives
Partner with Product Managers to ensure well-defined user stories and acceptance criteria
Drive Agile best practices across teams using Scrum/Kanban frameworks
3. Stakeholder Management & Communication
Act as the single point of coordination across Product, Engineering, QA, Business, and external vendors
Provide clear, data-driven status updates to leadership and stakeholders
Proactively manage expectations and ensure alignment on priorities and deliverables
4. Risk, Dependency & Issue Management
Identify risks, blockers, and cross-team dependencies early in the lifecycle
Drive mitigation strategies and ensure timely resolution of issues
Manage dependencies across systems such as ERP (SAP), payment gateways, logistics, and middleware
5. Release & Quality Governance
Plan and manage release cycles, UAT coordination, and go-live readiness
Work closely with QA teams to ensure high-quality releases with minimal production defects
Ensure adherence to release governance, documentation, and compliance standards
6. Data-Driven Tracking & Reporting
Build and maintain dashboards and reports to track delivery metrics (velocity, burndown, cycle time)
Use data insights to drive continuous improvement and predictability in delivery
Required Qualifications
5–7 years of experience in Project Management / Program Management
Proven experience in delivering digital products or eCommerce platforms (preferably B2B)
Strong hands-on experience with Agile methodologies (Scrum/Kanban)
Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment
Excellent communication, coordination, and stakeholder management skills
Preferred Qualifications
Experience working with Digital platforms involving complex workflows (catalog, pricing, cart, checkout, order management)
Exposure to enterprise integrations, especially with ERP systems like SAP
Understanding of APIs, microservices architecture, and middleware integrations
Experience working with distributed/global teams and external vendors
Prior experience in high-scale, transaction-heavy platforms
Tools & Technologies
JIRA (Must-Have) – backlog management, sprint tracking, reporting
Confluence – documentation and collaboration
MS Project / Excel – planning and tracking dashboards
Slack / MS Teams – communication and coordination
Familiarity with API tools, dashboards, and analytics platforms is a plus
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