Business Development & Admissions Manager

WE ARE HIRINGAdmissions Sales & Operations Manager
Company:
Dream Life Educational Services

Location:

Coimbatore, Tamil Nadu
Work Mode:
Full-Time | Work From Office
Reporting To: CEO & Management
Industry: Education | College Admissions | Ed Tech

Compensation
Fixed CTC: ₹3.5–₹4.2 LPA
Performance-Linked

Incentives:

Up to ₹3 LPA
Total Earning Potential: ₹7+ LPA
Final compensation will depend on relevant experience, team-handling capability, previous performance and interview assessment.
About Dream Life Educational Services
Dream Life Educational Services is a Coimbatore-based education consultancy supporting students and parents with college selection, career counselling and admissions across Tamil Nadu and Bengaluru.
As part of our 2027 expansion, we are looking for an experienced and performance-driven Admissions Sales & Operations Manager to lead our admissions, telecalling, counselling and office operations.

Role Overview
The Admissions Sales & Operations Manager will be responsible for managing the company’s day-to-day admissions sales and operational activities.
The selected candidate will work directly with the CEO and management and take ownership of the telecalling team, closing counsellors, CRM processes, lead management, recruitment support, training, performance monitoring and admission-target achievement.
This is a leadership position suitable for a candidate who can independently manage teams, establish processes and drive business growth.

Key Responsibilities Sales and Admissions Management
Manage the complete student-admission process, from lead allocation to admission confirmation.
Set daily, weekly and monthly targets for telecallers and closing counsellors.
Monitor lead-response time, follow-ups, counselling quality and conversion rates.
Support the team in handling difficult parent objections and high-value admission closures.
Ensure hot leads are transferred to closing counsellors without delay.
Track admission documentation, fee payments and confirmation status.
Develop and execute strategies to achieve monthly and annual admission targets.
Team Management
Manage telecallers, admission counsellors and other sales-support employees.
Conduct daily morning meetings and evening performance reviews.
Monitor employee attendance, discipline, productivity and target achievement.
Identify underperforming employees and implement coaching and improvement plans.
Motivate the team and maintain a professional, target-oriented work environment.
Coordinate employee recruitment, onboarding, training and assessments.
Support management in building and scaling the admissions team.
CRM and Lead Management
Manage lead allocation and follow-up processes through Lead Squared or a similar CRM.
Ensure every call, follow-up and lead stage is updated accurately.
Segregate leads based on course, location, interest level and admission readiness.
Monitor missed follow-ups, inactive leads and overdue tasks.
Maintain accurate reports on leads, conversions, admissions and revenue.
Ensure zero leakage of high-potential leads.
Operations Management
Oversee day-to-day office and admissions operations.
Coordinate with college admission teams and management representatives.
Maintain updated information about colleges, courses, fees, hostels and admission procedures.
Ensure the team has the required call scripts, comparison sheets and college information.
Establish SOPs for admissions, follow-ups, documentation and payment tracking.
Coordinate with marketing, data, HR/admin and management teams.
Handle student, parent and college-related escalations professionally.
Submit daily, weekly and monthly MIS reports to the CEO and management.
Training and Quality Control
Train telecallers and counsellors on courses, colleges, scripts, CRM and objection…