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Job Description & How to Apply Below
Head – Brand Experience / Store Manager ✨
We are looking for an exceptional Head – Brand Experience to lead the in-store journey for a luxury jewellery brand and create unforgettable client experiences.
This role is ideal for someone who believes that luxury retail is about relationships, storytelling, and personalised hospitality—not just transactions.
Location:
C.P. Ramasamy Road, Abiramapuram, Chennai, Tamil Nadu
Experience:
8–12 years
Industry: Luxury Jewellery / Premium Retail
What You’ll Do
• Lead the overall brand and client experience within the store
• Build strong relationships with HNI and repeat clients
• Host VIP appointments and private client consultations
• Drive store sales through relationship-led luxury selling
• Train and inspire a high-performance client experience team
• Ensure premium store ambience, presentation, and service standards
Who We’re Looking For
✔ Experience in luxury jewellery, premium retail, fashion, or hospitality
✔ Strong client relationship and leadership skills
✔ Excellent communication and presentation skills
✔ Passion for design, craftsmanship, and luxury service
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