Job Description & How to Apply Below
Uniserve is seeking an experienced Sea freight Operations Team Leader to join our Uni Ocean team within the Chennai CGA Hub.
This role acts as the offshore lead for Uni Ocean activity, responsible for coordinating operational delivery, ensuring quality and compliance, and acting as the key point of contact for UK stakeholders. You will play a critical role in driving service excellence, managing priorities, and ensuring consistent, high-quality support across sea freight operations.
This is an exciting opportunity to work in a fast-paced, global logistics environment, developing your leadership capability while contributing directly to international supply chain operations.
Key Responsibilities:
Lead and coordinate Uni Ocean operational activity within the Chennai hub
Allocate and prioritise workload to meet UK timelines and business needs
Oversee sea freight operations including job creation, consol management, and documentation
Ensure all work is accurate, complete, and compliant with SOPs and regulatory requirements
Act as the primary point of contact for UK stakeholders, providing clear updates and resolving queries
Manage operational issues, risks, and escalations to minimise service disruption
Monitor team performance, productivity, and service delivery metrics
Produce and review reporting on volumes, task completion, and team utilisation
Drive operational excellence and continuous improvement to enhance efficiency and quality
Collaborate cross-functionally to optimise processes and service outcomes
What We’re Looking For:
Minimum 8 years’ experience in sea freight operations
At least 3 years’ experience in a team leader or supervisory role
Strong knowledge of international logistics and supply chain operations
Proven ability to manage workload, prioritise effectively, and meet tight deadlines
Excellent communication skills with the ability to engage global stakeholders
High attention to detail with a strong focus on quality and accuracy
Confident problem-solver with the ability to make decisions under pressure
Experience working with SOPs, compliance requirements, and operational reporting
Proficiency in Excel and operational tracking systems
Degree in Supply Chain, Logistics, or a related field (preferred)
Willingness to work UK-aligned shifts and travel internationally if required
Apply now to join Uniserve and take the next step in leading high-performing global logistics operations!
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