Customer Service Assistant
Job in
Chepstow, Monmouthshire, NP16, Wales, UK
Listed on 2026-07-01
Listing for:
The Coventry Building Society
Full Time, Part Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Office Administrator/ Coordinator, HelpDesk/Support
Job Description & How to Apply Below
We're looking for a friendly, helpful person to join the team in our Chepstow branch. The role is at the heart of the local community, supporting a wide range of customers, in a welcoming environment, where every day is different.
This is a part time role working 8.45am - 5pm Monday and Tuesday with every other Saturday 8.45am - 12.30pm.
Responsibilities- Support a wide range of customers in a welcoming environment.
- Find solutions for customers and keep up to date with services, policies and procedures.
- Stay on top of administrative tasks.
- Deal with cash transactions carefully and accurately.
- Take telephone calls for our greater Customer Service area.
- 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
- Annual discretionary bonus scheme
- Personal pension with enhanced contributions
- Maternity, paternity and shared parental leave
- Extensive wellbeing support
- Life assurance (6 times annual salary)
Find out more about the fantastic benefits of joining Coventry Building Society.
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