Workshop Operative

We are seeking a dedicated Workshop Operative to join our Service workshop team in Chepstow
.

The successful candidate will be responsible for controlling reworks and customer returns within the department. This role involves providing effective after‑sales support service for the business, with the possibility of future training into other roles within the workshop.

• Processing Reworks: Support sales for Europe and the UK by processing reworks within the department.
• Customer & Internal Returns: Handle customer and internal returns at the Bristol workshop and support returns at the Chepstow workshop.
• Service Administration: Assist with service administration functions when required.
• Supplier Credits: Process products to send back to suppliers for credits.
• Department Queries: Control and process queries from other departments via email/Teams.
• Ad‑hoc Duties: Perform any ad‑hoc duties as required by the Workshop Supervisor.
• Workshop Maintenance: Maintain a clean and tidy area within the workshop warehouse area.

• Basic Electrical Knowledge: Training will be provided.
• IT Systems: Proficiency in Maginus and MS Office.
• Teamwork: Ability to work effectively within a team.
• Drive for Results: Motivated to achieve targets and deliver results.

Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect. Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process.