Warehouse Operations Manager

Location: Chepstow

Salary: £57,000 per annum
Contract: Full Time, Permanent

We're looking for an experienced Warehouse Operations Manager to lead our warehouse operation in Chepstow.

This is a key leadership role within the depot, responsible for the safe, efficient and cost-effective running of a busy warehouse operation. You'll lead Warehouse Managers, Team Managers and operational teams, ensuring excellent service to customers while creating a positive and engaging working environment for colleagues.

If you have experience managing large teams within a warehouse, logistics, distribution or FMCG environment, we'd love to hear from you.

• Managing the day-to-day performance of the warehouse across all operational areas and shifts.
• Leading, coaching and developing Warehouse Managers, Team Managers and warehouse colleagues.
• Creating a culture of accountability, engagement and continuous improvement.
• Supporting succession planning and developing future operational leaders.

• Delivering productivity, service and operational KPI targets.
• Using operational data to identify trends, solve problems and improve performance.
• Balancing labour, resource and cost requirements to meet customer demand.
• Leading improvement projects and implementing operational change.

• Promoting a strong health and safety culture across the operation.
• Ensuring compliance with all Health & Safety, Quality, Environmental and Food Safety requirements.
• Supporting audits, investigations and corrective actions.
• Maintaining high standards of housekeeping, stock control and operational discipline.

• Collaborating closely with Transport, Customer Service, Sales and Depot leadership teams.
• Supporting depot-wide objectives and customer service performance.
• Driving stock accuracy, reducing damage and improving operational efficiency.

You'll need:

• Experience managing large teams within a warehouse, logistics or distribution environment.
• Strong leadership and people management skills.
• Experience delivering operational KPIs and managing performance.
• The ability to motivate, coach and develop teams.
• Strong problem-solving and decision-making skills.
• Budget management and commercial awareness.
• Confidence using warehouse systems and operational data to make informed decisions.

It would be beneficial if you have experience within FMCG, food service, grocery distribution or a multi-temperature environment.

This is a hands-on leadership role. You'll be expected to maintain a visible presence across the operation and work flexibly across day, night and weekend shifts when required.

This is an opportunity to take ownership of a significant warehouse operation, lead a large team and make a real impact on performance, service and colleague engagement.

In return, you'll receive development opportunities and the chance to be part of a business that continues to invest in its people and operations.

Our journey began back in 1929. Since then, we've continued to build a strong and resilient business with a great future. It's why we believe we're the best food service provider in the country.

We want your career with us to be as rewarding as possible. So, you'll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind.

• 25 days holiday (plus bank holidays) as a minimum and the opportunity to buy more
• A pension - contribute 4% and we'll match you (after year 1, we'll match your contributions up to 6%).
• Life cover that you can increase.
• Access to confidential…