Specialist, Workplace & Operations

Are you passionate about creating an exceptional workplace experience? Join our team as a Specialist, Workplace Experience & Operations where you’ll play a key role in ensuring our offices run smoothly and provide a welcoming environment for employees and visitors. This position supports the Director, Workplace Experience & Operations and contributes to the overall efficiency and culture of our workplace.

• Daily Operations:
  • Manage office supplies and inventory.
  • Coordinate with building management for maintenance and repairs.
  • Handle mail and package distribution.
  • Support meeting room and event setup.
  • Maintain clean and organized common areas.
• Space Management:
  • Assist with space planning and seating assignments.
  • Support office moves and workstation setup.
  • Maintain accurate space utilization records.
• Vendor Coordination:
  • Coordinate services such as cleaning, maintenance, and catering.
  • Track vendor performance and assist with procurement of supplies and equipment.
• Technology Support:
  • Provide basic troubleshooting for office equipment and AV systems.
  • Coordinate IT support and learn new workplace technologies.
• Workplace Experience & Culture:
  • Help plan and execute employee events.
  • Maintain a welcoming reception area.
  • Gather feedback on workplace services.
• Safety & Security:
  • Assist with safety protocols and emergency preparedness.
  • Monitor building access and report hazards.
• Reporting & Projects:
  • Maintain records, prepare reports, and support special projects.

• Associate’s degree or equivalent experience in Business Administration, Facilities Management, or related field.
• 1–3 years of experience in workplace operations or facilities management.
• Proficiency in Microsoft Office Suite.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Flexibility to work outside normal business hours and travel as needed.