Spa Sales and Guest Service Associate

Spa Sales and Guest Service Associate at Hand & Stone Massage and Facial Spa

Our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role, hosting the spa and creating 5-star experiences for every client.

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

• Opportunity – this role offers more than just phone answering. Boost your paycheck with our stress‑free membership model. Join an industry leader with 20 years of proven success.
• Convenience – we recognize the demands of a busy schedule and offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
• Training and Growth – your journey with us goes beyond onboarding. Enhance your spa industry career with live sales‑training webinars and opportunities for lead spa associate and management roles.
• Family Focused – strike the right work/life balance by making a difference in people’s lives and enhancing your own experience. Enjoy a 10% weekly Kinder Care discount for childcare, along with personal care and discounts through the Life Mart program. (Life Mart program benefits available in spas who partner with ADP.)

• Meet membership sales goals.
• Have detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Entry level

Part‑time

Other

Wellness and Fitness Services

I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from Hand & Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.

Hand & Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.