Customer Support Specialist

Calm Water & Bath in Cherry Hill, NJ is looking for full‑time or part-time Appointment Setters – Call Center Representatives to join our growing hybrid remote/in-office team. With multiple positions available, this is an excellent opportunity for someone who communicates with confidence, compassion, and professionalism. If you're ready to bring your strengths to a role that makes a real impact, apply today!

As our full-time or part-time Appointment Setter
- Call Center Representative, you'll earn competitive pay ranging from $40,000–$70,000 per year, with hourly, salary, and base + commission structures available. You'll also enjoy a hybrid work schedule and our excellent benefits package, including:

Paid time off (PTO)
Bonuses Growth opportunities

Mentor/apprentice program

Keep reading to learn more about this hybrid remote/in-office position!

WHAT WE'RE ALL ABOUTAt Calm Water & Bath, we remodel bathrooms to promote daily tranquility. Our work enhances comfort, safety, and peace of mind in a space where each day begins and ends. We empower our team through mentorship and respectful leadership in a supportive environment where everyone feels valued and inspired. We believe in creating meaningful, human-centered work that fosters growth, upholds calmness, and integrates purpose into everything we do.

Why here (and not the place down the road):

Purpose beyond the paycheck
- Your work creates daily peace of mind for homeowners.

People-first culture
- No chaos or fear-based leadership. We prize emotional intelligence, clarity, and respect.

Real growth
- We're scaling; you'll have room to learn, lead, evolve, and ultimately rise to your greatest potential.

Community impact
- Help South Jersey homeowners feel safe, supported, and proud of their homes.

Great people, great energy
- Kind, driven, growth-minded teammates who protect a healthy environment.

WHAT WE'RE LOOKING FOR Preferred qualifications include prior call center, appointment‑setting, or customer service experience, and home improvement exposure is a plus. Does that sound like you? If so, and you meet the following criteria, we want you as our full-time or part-time Appointment Setter
- Call Center Representative!

Calm and professional demeanor

Strong verbal and written communication skills

Comfortable with phone, text, email, and CRM systems

Ability to follow established processes while staying personable

We're looking for someone dependable, empathetic, and focused on delivering a supportive first impression. Apply today for this hybrid remote/in-office role!

DAY-TO-DAYThis hybrid remote/in-office position offers full‑time or part-time shifts between 8 am–8 pm Monday–Thursday, 8 am–6 pm Friday, and 10 am–4 pm Saturday and Sunday, with availability for mornings, evenings, nights, or weekends.

As our Appointment Setter
- Call Center Representative, you'll connect with homeowners via calls, texts, and emails. You'll listen to their needs, qualify leads, and confidently schedule in-home consultations. You'll follow up to confirm appointments and document key details in the CRM, which is essential.

If you're ready to join a team that values professionalism, compassion, and growth, apply today! Our initial application process is quick, easy, and mobile‑friendly.

Job Posted by Applicant Pro