Court Services Supervisor ; Child Support) Probation

If another position becomes available within five months of this recruitment’s closing date, the applicant pool from this posting may be used to fill additional vacancies.

When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court.

Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work.

The salary range for this position is $74,551.38 to $ for Schedule A, and $74,551.38 to $ for Schedule

B. For newly hired individuals, the starting salary will normally be at the minimum of the salary range. For current Judiciary employees, salary upon promotion or advancement will be an increase of 5% of base salary, not to exceed the maximum of the range, or the minimum salary of the band/level, whichever is greater.

Judiciary employees hired prior to August 29, 2015, are considered Schedule

A. Newly hired individuals, and Judiciary employees hired on or after August 29, 2015, are considered Schedule

B.

The Judiciary offers a strong opportunity for growth.

The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

Under the direction of the Court Executive 2B, Probation Division Manager, or the Court Executive 1B, Assistant Probation Division Manager, the selected candidate will assign, monitor, evaluate, review, lead and oversee the work activities and staff resources of an individual team. The individual selected will be responsible for proactively supervising a team of Probation Officers, Investigators, and clerical staff in the child support enforcement unit.

The individual is also responsible for assigning workloads and specific duties of team members; directing and coordinating work between units or teams; communicating Human Resources policies, rules, or regulations to team members; scheduling team members work hours or vacation time; conducting formal work performance evaluations with staff; evaluating unit or team performance; mediating staff conflicts; reviewing and correcting work of staff and checking written reports for accuracy and completeness;

providing quality customer service to a broad range of diverse and multilingual court users; enforcing court orders, using creative approaches to increase collections initiatives and work in partnership and collaboration with AOC Partners, CWA Partners, DFD Partners, Finance and Family Division Partners. It’s preferred that the selected individual be familiar with the Recommendations for the Future of Child Support Enforcement Services and be able to provide strategies on implementing some of these recommendations to improve collections, enforcement, customer service and community outreach efforts.

The individual will also perform other related work as required to enhance the work of child support enforcement and initiatives carried out by the Probation Division.

Regular and predictable physical presence at the worksite is an essential function of this position.

Graduation from an accredited college or university with a bachelor's degree and three years of professional experience, one year of which shall have included experience in calendar management; case management; enforcement of court orders; and/or supervision, monitoring and intervention of offenders.

Applicants who do not possess the required education may substitute additional paraprofessional and/or professional experience on a year-for-year basis with one year of such experience being equal to 30 semester hour credits. An associate's degree and two years of additional paraprofessional and/or professional experience may be…