Clinical Program Coordinator; Cherry Hill, NJ

Clinical Program Coordinator (Cherry Hill, NJ) Pay

Base pay range: $45,000.00/yr - $60,000.00/yr

Neuropath Behavioral Healthcare (NPBHC) offers a comprehensive range of therapeutic support services for youth and adults who require treatment for mental disorders, developmental disabilities, and intellectual challenges. Our approach to behavioral health is strengths-based, culturally competent, and individualized to meet the unique needs of each individual we serve. Our team of experienced and compassionate professionals is dedicated to providing high-quality care that promotes healing, growth, and empowerment.

We are seeking a dedicated and compassionate Clinical Program Coordinator to join our team. The role involves coordinating various aspects of behavioral health programs, ensuring their smooth operation and effectiveness. This position requires exceptional organizational skills, strong communication abilities, and a deep understanding of behavioral health services. The ideal candidate will be passionate about improving mental health outcomes and able to work collaboratively with clinical staff and interns.

• Coordinate daily operational behavioral health program processes aimed at improving mental health outcomes for individuals and communities.
• Assist with administrative tasks related to Case Management and Program Development such as reviewing cases, progress notes, treatment plans, and following up on requests.
• Consult on referrals that require additional review.
• Review Clinical Progress Notes for grammar, typos, clinical terminology, and format.
• Coordinate program activities, including planning, resource allocation, and internships to meet program objectives.
• Collaboration with internal teams, external partners, and stakeholders to develop and maintain effective relationships in support of program goals.
• Coordinate with Care Managers, Admin, and Clinicians, establishing program directives and training materials.
• Conduct needs assessments, identify gaps in behavioral health services, and propose strategies to address those gaps.
• Monitor program progress, evaluate outcomes, and prepare regular reports on program effectiveness.
• Ensure compliance with relevant laws, regulations, and industry standards, including maintaining confidentiality and adhering to ethical guidelines.
• Provide guidance and support to program staff, including training and subject matter knowledge of internal Behavioral Health Platforms.
• Stay informed about current trends, research, and best practices in behavioral health and incorporate them into program development.
• Develop and maintain program documentation, including policies, procedures, and protocols.
• Collaborate with marketing and communication teams to promote program initiatives and increase community awareness.
• Assist in the development and implementation of multiple internship program policies and procedures.
• Manage service intake requests and data entry.
• Coordinate case assignments and service scheduling.
• Triage and escalate client issues to appropriate clinical staff.
• Conduct follow-up/satisfaction checks and ensure resolution.
• Maintain client records and documentation of interactions.
• Adhere to regulatory training and agency policies.
• Provide general operational support as assigned.

• Bachelor's degree in a related field.
• Proficiency in data analysis and reporting, with experience using relevant software and tools.
• Knowledge of regulatory requirements and ethical considerations in behavioral health programs.
• Strong leadership and supervisory skills, with the ability to motivate and support program staff.
• Compassionate, empathetic, and culturally sensitive approach to working with individuals and communities.
• Willingness to work onsite in Cherry Hill, NJ.

• Knowledge of Cyber and Perform Care.
• Knowledge of CSOC and DCF Guidelines.
• Knowledge of Intensive In-Community (IIC) Therapy – clinical component.
• Knowledge of Intensive In-Home (IIH) Therapy – clinical component.

• Strong management/leadership skills.
• Attention to detail.
• Conflict resolution.
• Ability to retain information.
• At least 3…