Applications Specialist

This position will provide timely and accurate posting of monies to patients’ accounts, thereby enhancing their customer experience. The Payment Applications Specialist will demonstrate the ability to research, investigate, and properly allocate monies to reflect on the patient’s account.

Minimum Qualifications

• High School graduate or equivalent
• Three years of previous experience in a medical facility or medical business office
• Basic knowledge of bookkeeping functions
• Working knowledge of Excel
• Ability to read and interpret documents such as Explanation of Benefits and 835 Remittance Advice
• Ability to prioritize tasks and work under stressful situations
• Ability to identify exceptions/breaks in patterns
• Visual and auditory acuity adequate for frequent use of computers and office equipment

Preferred Qualifications

• Experience in accounts payable, accounts receivable, general ledger, and month-end closing

Essential Functions

• Posts payments received from insurance companies, Medicare, Medicaid, and patients to invoices, contacting insurers or patients as needed to resolve questions
• Updates Financial Status Classification (FSC) of each patient on remit posted
• Analyzes automatic processes for correctness and posts all edits and rejects as required
• Posts rejected and pre-post edits manually for electronic payments, with knowledge of electronic posting and reconciliation
• Researches problem accounts to properly post payments and escalates issues to management
• Balances batches and resolves discrepancies
• Investigates and resolves unidentified transactions within the specified timeframe
• Assists with Month End Bank Reconciliation
• Posts refunds after approval and batches for in-house accounting

• Prepares bank deposits and assigns NON AR GL codes for each deposit

Physical Demands

Requires sitting, conversing, listening, handling objects, reaching, occasional walking, and lifting up to 25 pounds. Vision abilities include close focus and focus adjustment.

Work Environment

Typical office environment with moderate noise levels. Reasonable accommodations available for disabilities.

Qualifications

Education: High School diploma preferred

Experience: Business office and payment posting experience preferred

Behaviors: Enthusiastic, Functional Expert, Detail-Oriented

Motivations: Goal Completion, Impact, Job Security, Flexibility

Equal Opportunity Employer. Applicants are notified of their rights under federal employment laws. See the Know Your Rights notice from the Department of Labor.