Field Service Technician

Overview

Our client is looking for a Field Service Technician for a 2-month contract in Cherry Hill, NJ 08003.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Contract Duration: 2 months

• Technical Support & Troubleshooting:
  Resolve hardware, software, and connectivity issues. Provide on-site support for staff.
• Installation & Maintenance:
  Hardware and Software install and configuration experience. Perform quarterly preventative maintenance (some after-hours required).
• Networking & Cable Management:
  Terminate, test, and replace network cables (Cat5/Cat6/Cat7). Organize and manage cable layouts for optimal performance.
• Training & Documentation:
  Train staff on new systems. Maintain accurate records of support requests and configurations.
• Asset & Inventory Management:
  Track hardware, software licenses, and inventory levels. Assist with rollout and upgrade projects.
• Security & Infrastructure:
  Maintain secure and efficient network infrastructure. Support online ordering and delivery platforms.

• 5+ years of field service technician experience.
• Strong knowledge of computer hardware, software, networking, and cable installation.
• Break-fix experience with laptops, desktops, printers, and servers.
• Smart hands network experience, rack n stack, cable management.
• CompTIA A+ and Network+ preferred (or 5+ years of relevant experience).
• Able to lift up to 50 lbs and use a ladder (up to 10 ft reach).
• General contractor skills (drill usage, etc.). Light contractor work such as drilling through and mounting hardware into walls and countertops may be required.
• Excellent customer service and communication skills.
• Strong problem-solving and organizational skills.
• Professional appearance and demeanor.
• Reliable transportation and a valid driver’s license.