Warehouse Management System Analyst

Position Overview

We are hiring a Warehouse Managment System Analyst to define, develop, and implement standardized best practices across core Supply Chain functions—optimizing existing systems to maximize efficiency and performance. In this role, you’ll act as the primary point of contact for the user community, supporting issue validation, scoping, and resolution while ensuring seamless communication between business users and the IT organization. This position requires a self-driven individual who can operate independently and strategically across all phases of business process design and analysis.

The ideal candidate thrives in a fast-paced, high-visibility environment, managing multiple priorities and driving change with confidence. You’ll collaborate closely with Operations Managers and Supervisors, providing solutions that enhance operational effectiveness and deliver measurable results.

We are hiring a Warehouse Managment System Analyst to define, develop, and implement standardized best practices across core Supply Chain functions—optimizing existing systems to maximize efficiency and performance. In this role, you’ll act as the primary point of contact for the user community, supporting issue validation, scoping, and resolution while ensuring seamless communication between business users and the IT organization. This position requires a self-driven individual who can operate independently and strategically across all phases of business process design and analysis.

The ideal candidate thrives in a fast-paced, high-visibility environment, managing multiple priorities and driving change with confidence. You’ll collaborate closely with Operations Managers and Supervisors, providing solutions that enhance operational effectiveness and deliver measurable results.

• Plan, execute analysis and implementation of future functionality usage within the WMOS product in concert with business users and IT members
• Implement WM Configurations; locations, printers, wave templates, etc. and maintain the configuration log
• Partner with Operations to trouble shoot and optimize operational processes by understanding their connection to system activities
• Provide critical data for business and translate to DC staff in a practical manner, partnering to develop recommendations and solutions
• Smoothly interface with business partners to elicit and document requirements that may cross multiple functional areas and identify gaps
• Document complex process modeling and translate user needs into business and functional requirements
• Resolve differences and conflict using fact-based arguments in a positive manner
• Manage projects involving supply chain
• Persuade others when discussing complex ideas
• Provide on and off hour support as necessary for both East and West Coast operations
• Participate in functional portion of system issue resolution. Perform diagnostics of problems, troubleshoot and develop technical solutions for customer problems related to WMOS
• Provide recommendation based on operational observations
• Craft concise summaries when communicating with peers
• Responsible for maintaining the functional effectiveness of WMS for 11 facilities, which are responsible for processing over 99% of all merchandise going to the stores

• BA/BS with a major in Business, Logistics, Engineering, IT or a closely related field with Supply Chain experience.
• Knowledge of Retail WMS (Manhattan Associates Open Systems)
• Understanding of modification specs, writing and reviewing
• Familiar with constructing test requirements and test scripts
• Proficient in SQL writing skills, Excel and Word

You will enjoy competitive wages, flexible hours, and an associate…