Appointment Setter - Call Center Representative

Keep reading to learn more about this hybrid remote/in-office position!

As our full-time or part-time Appointment Setter
- Call Center Representative, you'll earn competitive pay ranging from $40,000–$70,000 per year
, with hourly, salary, and base + commission structures available. You'll also enjoy a hybrid work schedule and our excellent benefits package
, including:

• Paid time off (PTO)
• Bonuses
• Growth opportunities
• Mentor/apprentice program

At Calm Water & Bath, we remodel bathrooms to promote daily tranquility. Our work enhances comfort, safety, and peace of mind in a space where each day begins and ends. We empower our team through mentorship and respectful leadership in a supportive environment where everyone feels valued and inspired. We believe in creating meaningful, human-centered work that fosters growth, upholds calmness, and integrates purpose into everything we do.

• Purpose beyond the paycheck
  - Your work creates daily peace of mind for homeowners.
• People-first culture
  - No chaos or fear-based leadership. We prize emotional intelligence, clarity, and respect.
• Real growth
  - We're scaling; you'll have room to learn, lead, evolve, and ultimately rise to your greatest potential.
• Community impact
  - Help South Jersey homeowners feel safe, supported, and proud of their homes.
• Great people, great energy
  - Kind, driven, growth-minded teammates who protect a healthy environment.

Preferred qualifications include prior call center, appointment‑setting, or customer service experience, and home improvement exposure is a plus. Does that sound like you? If so, and you meet the following criteria, we want you as our full-time or part-time Appointment Setter
- Call Center Representative!

• Calm and professional demeanor
• Strong verbal and written communication skills
• Comfortable with phone, text, email, and CRM systems
• Ability to follow established processes while staying personable

We're looking for someone dependable, empathetic, and focused on delivering a supportive first impression.

This hybrid remote/in-office position offers full‑time or part-time shifts between 8 am–8 pm Monday–Thursday, 8 am–6 pm Friday, and 10 am–4 pm Saturday and Sunday, with availability for mornings, evenings, nights, or weekends.

As our Appointment Setter
- Call Center Representative, you'll connect with homeowners via calls, texts, and emails. You'll listen to their needs, qualify leads, and confidently schedule in-home consultations. You'll follow up to confirm appointments and document key details in the CRM, which is essential.

Our initial application process is quick, easy, and mobile‑friendly.