More jobs:
Guest Experience & Feedback Advisor; Hybrid
Job in
Chertsey, Surrey County, KT16, England, UK
Listed on 2026-05-21
Listing for:
Thorpe Park Resort
Full Time
position Listed on 2026-05-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Thorpe Park Resort is seeking a full-time Contact Centre Feedback Advisor to manage guest feedback and provide exceptional customer service. This role is hybrid, requiring effective communication and a commitment to resolving guest issues empathetically.
The successful candidate should be well-organized, have experience with escalated complaints, and proficient in using Contact Centre software.
Benefits include 20 free Merlin Attraction tickets, staff discounts, and ongoing training opportunities. Salary is £12.80 per hour.
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