More jobs:
Guest Experience Feedback Advisor; Hybrid
Job in
Chertsey, Surrey County, KT16, England, UK
Listed on 2026-05-21
Listing for:
Merlin
Full Time
position Listed on 2026-05-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Merlin is hiring a Contact Centre Feedback Advisor at Thorpe Park - Merlin Technical Hub. This hybrid role involves addressing guest feedback across multiple platforms, requiring strong verbal and written communication skills and experience with escalated complaints.
Expect a full-time schedule with guaranteed hours, bi-weekly pay, competitive hourly rates, and numerous benefits, including free Merlin attractions access and staff discounts. Excellent organizational skills and a commitment to outstanding customer service are essential.
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