Rides Host

What you’ll bring to the team

• A passion for delivering a safe, fun, and memorable experience for every guest.
• Strong confidence working in a fast-paced, guest-facing environment, often outdoors.
• The ability to provide excellent customer service while managing queues, enforcing ride restrictions, and supporting guest needs.
• A proactive and energetic approach, with a willingness to stay active throughout the day.
• Great attention to detail when carrying out safety checks, height checks, and ride procedures.
• A team-focused mindset, working collaboratively with colleagues and communicating clearly with managers and team members.
• The ability to remain calm under pressure, making quick decisions while maintaining high standards.
• A commitment to maintaining cleanliness, presentation, and efficiency targets across attractions.

• A high level of motivation, both independently and as part of a team.
• Confident communication skills and proficiency in the English language.
• Strong teamwork and interpersonal skills, with the ability to build relationships across the wider resort.
• Ability to follow procedures and training, including safety standards (CoSWP) and operational guidelines.
• Good problem-solving and decision-making skills, particularly in busy or high-pressure situations.
• High standards of personal presentation and professionalism.
• Ability to learn and be assessed across multiple attractions.
• Previous experience in a customer service or operational role is beneficial but not essential.

Alongside the opportunity to perform to thousands of international guests in your residency, you’ll also receive:

• Monthly Bonus based on guest satisfaction
• 25% discount in our retail shops and restaurants and 40% off LEGO online
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Discounted rates at Merlin hotels all over the world
• Employee pricing up to 55% off cinema tickets

Competitive