Multichannel Guest Advisor — Hybrid, 30 hrs/wk
Job in
Chertsey, Surrey County, KT16, England, UK
Listed on 2026-08-13
Listing for:
Merlin Entertainments
Full Time, Part Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service
Job Description & How to Apply Below
Merlin Entertainments is seeking a customer service agent at Thorpe Park who will handle guest enquiries across email, chat, social media and phone. The role is hybrid after probation, with 30 guaranteed hours per week and weekend work required.
You will be guided by brand tone, meet performance targets and become a subject matter expert on Merlin attractions, ensuring exceptional guest experiences and smooth issue resolution.
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