Account Director

Position Summary

The Account Director (Argos) plays a key role within Samsung UK’s commercial organisation. This individual is responsible for unlocking growth and competitive advantage through Argos, driving end-to-end commercial execution for the MX categories.

This role merges the strengths of Samsung’s Smartphone and Ecosystem businesses with the fast-evolving priorities of strategic channel partners like Argos.

• Strategic Partner Management
  • Serve as the commercial lead for Argos, a high-growth and strategic partner
  • Develop custom, data-driven channel strategies tailored Argos’ go-to-market model, target audience, and category potential
  • Drive innovation in commercial execution, marketing collaboration, demand generation, and partner engagement to ensure Samsung’s competitive edge
• Channel Development
  • Lead the strategic direction, commercial planning, and execution of Samsung’s UK Pureplay Channel strategy
  • Build, manage, and grow exec-level relationships with Argos, ensuring aligned business goals and shared market ambition
  • Define and own joint business plans to accelerate sales into Argos
  • Identify and rapidly scale new high-potential channel partnerships and strategic initiatives
• Commercial Execution & KPI Ownership
  • Deliver against Samsung’s core commercial KPIs, including sell-in and sell-out revenue growth, market share uplift, attach rate improvement, and ASP increase
  • Lead quarterly planning cycles, leveraging advanced commercial modelling and Excel-based simulation to influence partner proposals and internal decisions
  • Deploy category-specific activation plans to accelerate growth in Smartphones, Tablets, Wearables, Accessories, and Computing
  • Continuously analyse, forecast, and optimise the performance of Argos to drive maximum ROI and efficient SD investment
• Your key people management responsibilities
  • Lead and coordinate a direct team of Account Managers and Account Execs as well as cross-functional team delivering best-in-class account management, operational excellence, and customer experience
  • Act as a senior voice for the Pureplay Sales strategy within SEUK leadership forums and pan-European forums, supporting the Head of Pureplay Sales
  • Foster a culture of innovation and commercial brilliance, building team capability in advanced analytics, retail modelling, and channel innovation
  • Provide clarity on strategy, team purpose & value and define the key areas of focus and direction
  • Support the development of your team through regular mentoring, coaching and feedback, 1 : 1s and on the job learning opportunities
  • Role model inclusion for your team to build trust and psychological safety
  • Ensure communication with your team is a core focus area including cascade of information from LT’s and relevant business updates
  • Manage the onboarding, off boarding process and the entirety of the colleague lifecycle process for all team members
  • Manage all annual people management cycles such as goal setting, evaluation and salary reviews to a high quality and in a timely manner
  • To be accountable for ensuring your team are compliant with company processes and procedures; such as compliance, meeting mandatory business cyclical deadlines, and understanding the company values

• A senior commercial leader with 10+ years’ experience in Carrier, Distribution, Retail, or Indirect Sales preferably in Consumer Electronics, Telecoms, or FMCG
• Strong knowledge of the UK Mobile landscape, Carrier / Retailer / Distributor dynamics, and emerging digital / alternative channels
• Exceptional Excel skills and financial modelling capability—must be able to independently develop commercial simulations, pricing strategies, and volume / ASP sensitivity models
• Demonstrated ability to lead complex commercial negotiations, manage senior external relationships, and influence internal stakeholders at SEUK Leadership Executive level
• Strategic approach with tactical agility, strong analytical rigor, and passion for identifying and scaling new routes to market

Samsung becomes the #1 Smartphone and associated Ecosystem vendor within Argos, with strong share of voice, execution…