Chief Pharmacy Technician, Operations and Governance

Employer Ashford and St. Peter's Hospitals NHS Foundation Trust Employer type NHS Site Ashford and St Peters Hospital Town Chertsey Salary £51,657 - £58,785 per annum inc. HCAS Salary period Yearly Closing 18/10/2026 23:59 Interview date 05/11/2026

• Provide senior technical support to dispensary services in the absence of dispensary lead, including on a “when required basis”.
• Ensure safe and effective dispensing processes are maintained.
• Support the effective implementation and embedding of new systems, technologies, and service developments within the dispensary.
• Provide guidance and support to Dispensary Lead, in managing their team effectively.
• Deputise for the Senior Operations Manager.
• Prepare for and actively contribute to relevant meetings with Homecare Providers, supporting the delivery and development of homecare provision.
• Lead and contribute to workforce planning for the dispensary and Homecare service through development and succession planning.
• Participate in the recruitment, selection and retention of staff within these sections including chairing or serving on interview panels and supporting the induction process.
• The role will include participation in operational rotas including bank holidays and weekend.

• Provide direct line management to Dispensary Lead and Homecare team, including conducting regular 1:1s, performance review and appraisal, and addressing concerns in line with Trust policies.
• Provide strategic leadership as an active member of the Pharmacy SLT, contributing to the development, implementation and evaluation of departmental objectives, workforce planning, quality improvement initiatives and service transformation in line with Trust priorities. Develop and review Personal Development Plans for those you line manage.
• Supervise the activity of direct reports where required, taking responsibility for their training and development.
• Work collaboratively with pharmacy section leads, to drive innovation, manage departmental change, and support the delivery of high-quality, safe and cost-effective pharmacy services across the Trust.

Lead on the development and implementation of pharmacy policies, governance frameworks and service improvement programmes, influencing decision-making across the department and ensuring compliance with national standards, legislation and best practice. Undertake relevant training and continuous professional development in accordance with General Pharmaceutical Council requirements, organisational needs and service priorities.

Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,00 people and employing approximately 4,800 staff.

Our vision is to provide an outstanding experience and best outcomes for patients and the team. We are committed to providing continuous professional development and flexibility to deliver our workforce plan.

We are part of a collaborative Group with the Royal Surrey NHS Foundation Trust. As part of this partnership, colleagues may occasionally work across both organisations to support shared services, development opportunities and patient care.

St Peter’s Hospital delivers complex medical and surgical care, maternity and emergency services. Day and orthopaedic surgery, ophthalmology and outpatient services are delivered at Ashford Hospital. Additional services are delivered at Woking Community Hospital.

Our Values provide us with the behaviours we respect and can commit to. By living our values through our everyday interactions, we can build a stronger, more resilient, and forward- thinking organisation, guiding us to achieve success and make a positive impact on how we deliver our services.

We can offer you the full range of NHS benefits and discounts.

• Support the operation delivery and ongoing development of homecare services, ensuring effective coordination of processes and continuity of service.
• Manage invoicing and homecare administrative processes, ensuring workloads are prioritised appropriately and queries are managed in a timely and effective manner.
• Provide oversight of the Invoicing/Homecare team in relation to day-to-day operation issues, service queries and workload coordination.
• Provide cover for…