Golf Sales & Events Coordinator

Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us.

This is the part you will play...

Are you an organised and detail-oriented individual with a passion for sales and customer service? Foxhills Collection is currently seeking a Golf Sales & Events Coordinator to join our team and support the golf sales efforts at our prestigious establishment.

Position: Golf Sales & Events Coordinator

Location: Foxhills Club & Resort - Ottershaw, Surrey

Type: Full-time

Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and world-class amenities. Located in Ottershaw, our establishment offers an unparalleled experience amidst stunning surroundings.

• Identifying client needs, efficiently handling client queries, and the creation and sending of considered proposals within company time frames and adhering to company standards
• Assisting the golf reservationist with member events and supporting the Events team with private dining/events, corporate fun days and conferences if business levels require
• Communicate professionally and efficiently with the client throughout the entire booking process and conduct follow up telephone calls after a booking has taken place.
• Preparing of menus, table plans and place cards for all functions where required and assisting restaurant managers with functions on the day i.e. meet and greet all guests and set up of function room if applicable.
• Obtain deposits for all functions and banking them correctly, and compiling invoices, chasing monies and liaising with the accounts department to ensure correct reconciliation
• Maximise function and bedroom occupancy to its fullest and effectively up-sell to our guests, including bedrooms, menus, conference rooms, and beverages
• Maintain customer databases and CRM systems, ensuring accuracy and completeness of customer information
• Collaborate with other departments to ensure seamless execution of the event and customer satisfaction
• Carry out proactive selling - contacting previous clients and visitors and keep connected with existing clients to promote a good rapport
• Assist and conduct show rounds, and client entertaining, and represent Foxhills at off-site exhibitions and trade shows where required

• Previous experience in sales support or administration preferred
• A basic understanding of golf is ideal
• Strong organisational and multitasking abilities, with excellent attention to detail
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients and colleagues
• Proficiency in Microsoft Office suite and CRM software
• Ability to work independently and as part of a team
• Flexibility to work evenings, weekends, and holidays as needed

• Competitive salary package
• Company pension scheme – People’s Partnership
• Enhanced Company Sick Pay, Maternity and Paternity
• Opportunities for career advancement and professional development
• Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more.
• Complimentary Country Club Membership for a partner/spouse and children after one years' service.
• Staff discounts on dining, including 50% off in selected restaurants when on shift, hotel stays and other amenities.
• Access to tur exclusive Employee Engagement platform which offers discounts and/or cask back on over 900 retailers, a wellbeing centre, recognition awards and much more.
• Employee assistance program, with 24/7 assistance available.
• Anniversary stay – a complimentary one night stay and breakfast for two at Foxhills.
• Birthday breakfast – a complimentary breakfast for you and one other at one of our restaurants.
• Colleague social events including an annual staff party.
• Free on-site parking

Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.

This position requires the candidate to prove their right to work in the UK