Student Engagement Specialist

Posting Summary

Working Title

Working Title Student Engagement Specialist

Role Title

Role Code

Role Code 29143-SW

FLSA

FLSA Nonexempt

Pay Band

Pay Band 03

Position Number

Position Number 283W1084

Agency

Agency J. Sargeant Reynolds Community College

Division

Division J. Sargeant Reynolds Community College (Div)

Work Location

Hiring Range

Hiring Range $20.70/hour

Emergency/Essential Personnel No

EEO Category

EEO Category N-No EEO-4 Reporting

Full Time or Part Time

Full Time or Part Time Part Time

Does this position have telework options?
-Telework options are subject to change based on business needs-

Does this position have a bilingual or multilingual skill requirement or preference?

Work Schedule

Wage employees are eligible to work 29 hours per week or less not to exceed 1,500 annually. This position is funded at approximately 1,000 hours. Actual work hours will be dependent upon college needs. .

Sensitive Position

Sensitive Position No

Job Description

Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to ensuring that we hire and retain a highly skilled, diverse, and culturally competent staff at all levels of the organization.

We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.

The Student Engagement Specialist provides exceptional, student-centered customer service and supports a welcoming and inclusive campus environment that promotes student growth, well-being, and belonging. The position coordinates assigned student engagement activities, communications, marketing initiatives, and programs, including the Student Challenge Initiative and the college’s mascot program. Responsibilities include coordinating mascot performer recruitment, training, scheduling, and appearances; supporting office and gym operations;

preparing student communications and promotional materials; processing purchases in accordance with established procurement procedures; and maintaining accurate program and purchasing records. The position also assists with planning and implementing student engagement events and activities, collaborates with college staff, utilizes technology to support departmental operations, and participates in professional development and training to enhance services and promote student participation, success, and retention.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

• Knowledge, Skills, and Abilities (Required Qualifications)
  • Demonstrated ability to provide exceptional, student-centered customer service to individuals from diverse backgrounds.
  • Strong organizational, communication, and time management skills, including the ability to manage competing priorities and meet established deadlines.
  • Ability to coordinate student engagement activities and programs, including scheduling, logistics, participant communications, and follow-up.
  • Effective oral and written communication skills, including experience preparing, editing, and proofreading student communications and promotional materials.
  • Proficiency in using computers, Microsoft Office applications, spreadsheets, and digital communication tools.
  • Ability to follow established purchasing and procurement procedures, maintain accurate records, and track purchases, inventory, and program participation.
  • Ability to interpret and apply…