Operations Manager

Ignite Digital enables national security agencies to accelerate decisions, elevate operational outcomes and achieve the outsized performance only an inside partner can deliver.

We combine mission experience, domain knowledge and technologyexpertisewith the things partners can only know by being there every day. When agencies need a combination of tech and touch, Ignite Digital creates outcome-driving partnerships and stands with agencies toaccomplishmissionobjectives.

Ignite Digital accelerates capability to the speed of every mission, deploying intelligent solutions and AI integration for faster, better transformation. Ignite delivers partnership beyond presentations to inspire the confidence to lead in a digital-forward world.

Ignite Digital. The Edge from Within.

Perks of Working at Ignite Digital:

• Competitive pay and benefits, including PTO
• Education stipends and referral bonuses
• Compelling work with the U.S. federal government
• Strong emphasis on volunteer and community engagement
• Opportunity to shape the future of our industry
• Supportive colleagues and management who invest in your growth

Ignite Digital is seeking an experienced and highly accomplished Operations Manager to support a U.S. Navy software maintenance program. This senior advisory role requires deep expertise in strategic business management across large-scale DoN/DoW environments and the ability to drive transformational improvements in complex technical organizations. The ideal candidate is a recognized expert in maintenance, logistics, business systems, or modern software development methodologies, with demonstrated ability to influence executive leadership and optimize mission-critical operations.

Key Responsibilities:

• Lead strategic business management activities supporting a U.S. Navy software maintenance project.
• Conduct analysis, facilitate problem-solving efforts, identify organizational gaps, and develop actionable recommendations resulting in measurable efficiency improvements for end-users.
• Develop corporate strategic documentation, organizational performance management frameworks, governance structures, and other artifacts that guide major change‑management and process‑improvement initiatives.
• Provide executive‑level advisory support to senior government and contractor leadership.
• Lead strategic planning, stakeholder alignment, and organizational transformation related to Navy software maintenance and logistics systems.
• Evaluate current and future-state business processes, ensuring alignment with mission objectives and improved operational effectiveness.
• Serve as a subject matter expert on maintenance, logistics, business systems, and/or software development methodologies, technologies, and enterprise architecture.

Required Qualifications:

Education:

Master’s degree in Business, Organizational Development, Education, Engineering, Physical Science or business-related specialty.

Required

Certifications:

Candidate must hold one or more of the following:

• Project Management Professional (PMP)
• Agile Software Development Certification
• Engineering or Technology‑related certification

Experience Requirements:

• 10 years of operations management and coordination of branch, plant, or department operation strategies and activities and may assist with the review, development, and implementation of organizational policies, practices, procedures, and attainment of operating goals, to include:
  Development of Corporate Strategic Plans, Development of Organizational Performance Management Plans, Development of Organization Governance Structures, Guiding significant organizational change management efforts.
• Proven record of leading complex problem-solving initiatives and recommending organizational or operational changes with measurable efficiency…