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Senior SAP IS-U Customer Service Lead

Job in Chesapeake, Virginia, 23320, USA
Listing for: EY
Full Time position
Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 143000 - 262000 USD Yearly USD 143000.00 262000.00 YEAR
Job Description & How to Apply Below

EY is seeking an SAP IS-U Customer Service Manager to lead end-to-end SAP IS-U customer service solutions for utilities clients in the United States. You will own the customer service workstream, define service models, translate requirements into scalable designs, and ensure alignment across customer journeys and channels.

You will lead functional teams and collaborate with business, technical, digital, contact center, and program stakeholders to drive solution quality, testing, deployment, and

We invite applications for the Senior SAP IS-U Customer Service Lead position located in McLean, VA, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in McLean, VA, United States.

Position Requirements
10+ Years work experience
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