Tour Guide​/Docent

Individuals need to be able to act as a liaison as well as give multiple tours throughout the day. They must be able to demonstrate strong interpersonal skills to handle interactions with museum/event guests. They must be able to demonstrate basic computer and point of sale skills to check-in museum visitors. Individuals must be able to work on weekends with occasional evenings.

The job environment can be very fluid so adaptability is a must. The primary responsibility of the tour guide is to give informative tours to all visitors ensuring they have a pleasant experience within the building.

Duties and requirements are listed below:

• Memorization of script
• Adapt tour based on audience
• Crowd management
• Management of groups of 1–40+ people
• Elevator operation
• Opening and closing the building/exhibits
• Responding to customer inquiries in person and over the phone
• Assisting with public and private events
• Assist as necessary to ensure smooth operation of event

• Monitor security cameras
• Monitor entrances and exits

• English Proficiency, second language is a plus
• Comfortability with public speaking
• Have reliable transportation, must live within 25 miles
• Available to work on weekend/evenings
• Able to walk/stand for extended periods of time (1 hour or longer)
• High school diploma/GED or equivalent experience

• Experience giving tours
• At least 1 year of customer service experience
• Knowledge of early United States history
• Knowledge of freemasonry
• Point of Sale experience preferred

The George Washington Masonic National Memorial is a National Historic Landmark, Museum and Memorial dedicated to George Washington.
The Memorial is open to the public for tours, private and public events.

The George Washington Masonic National Memorial is a National Historic Landmark, Museum and Memorial dedicated to George Washington.
The Memorial is open to the public for tours, private and public events.