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Senior AI Adoption & CSM Leader

Job in Chesapeake, Virginia, 23320, USA
Listing for: Relativity
Full Time position Listed on 2026-11-11
Job specializations:
  • Customer Service/HelpDesk
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 82000 - 124000 USD Yearly USD 82000.00 124000.00 YEAR

Job Description & How to Apply Below

Relativity is seeking a Senior Customer Success Manager to own outcomes for a portfolio of large, complex accounts, acting as a strategic advisor on AI adoption and governance. You will guide customers through multi-use case deployments, manage risk, and drive measurable ROI while maintaining executive-level sponsorship across stakeholders.

In this hybrid/remote role, you will collaborate with sales, product, and enablement teams to accelerate adoption, renewals, and expansion.

As a Senior AI Adoption & CSM Leader, you will play an important part at Relativity in VA, United States.

We are looking to fill the Senior AI Adoption & CSM Leader position at Relativity in VA, United States.

The Senior AI Adoption & CSM Leader role at Relativity is now open for applications in VA, United States.

Join us at Relativity as our next Senior AI Adoption & CSM Leader in VA, United States.

Position Requirements

10+ Years work experience
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