Library Assistant

This position is located at South Norfolk Memorial Library, 801 Poindexter Street, Chesapeake, VA 23324.

Please specify whether employment was Part Time or Full Time for each job listed on your application and resume.

Applicants must be 16 years of age or older.

An acceptable criminal history and Child Protective Services (CPS) reports are required for adults 18 years of age and older.

The selected candidate may be transferred to work at another area library, if and when a need arises.

Working Title of Vacant Position Library Assistant I

Part Time

Public

1

CHES LIBRARY SYSTEM

LIBRARIES ADMIN

2026470

25

SCHEDULE VARIES:
Includes day, evening, weekend hours, and occasional after-hours programming. Based on operational requirements. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Chesapeake, VA

O - Occasional

GE01

Starting Rate: $16.93 minimum hourly starting rate.

• Actual starting rate depends on education and relevant experience.

The Library Assistant I – Circulation position requires exemplary customer service skills and a commitment to outstanding service.

The Chesapeake Public Library (CPL) is seeking individuals with a heart for the community who share our mission to build bridges to discovery through professionalism, collaboration, curiosity, communication, and solution-focused service to join our team as a Library Assistant I in Circulation.

CPL prides itself on exemplifying the City of Chesapeake CARES (Courtesy, Attentiveness, Responsiveness, Empowerment, Stewardship) standards to our internal and external customers. The ideal candidate for a library position is someone with a commitment to service who possesses a growth mindset and is looking for a career focused on service to others.

Responsibilities of the Library Assistant I include:

• Assist patrons in the library and on the phone with selecting and locating library materials and general library information.
• Library Account Maintenance
  - Issue library cards to patrons, check library materials in and out.
• Assist patrons with online resources, tablets and mobile devices; reader’s advisory; and use of other library materials and equipment.
• Operate, perform weekly maintenance, and troubleshoot Automated Material Handling ( AMH ) equipment.
• Receive, inspect, sort, and process library materials.
• Shelve materials, read shelves, weed, empty book drops, pull holds, and perform other tasks related to routine collection maintenance.
• Instruct patrons on self-checkout equipment and basic computer needs, including printing and faxing.
• Handle various forms of tender and cash registers to process fees, fines, sales, and donations.
• Collect daily statistics.
• Perform basic computer troubleshooting, including entering help desk tickets, as needed.
• Handle room reservations.
• Work at any public service desk (Circulation, Adult Services, or Youth and Family Services).
• Attend training to stay abreast of technology, programs, databases, services, and procedures.
• Use excellent time management and multi-tasking skills.

Perform other duties as assigned.

VOCATIONAL / EDUCATIONAL REQUIREMENT:
Requires instruction that is sufficient for satisfactory job performance.

EXPERIENCE REQUIREMENT:
In addition to satisfying the vocational/education standards,