Patient Services Representative

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Foot 2 Foot is powered by Weil Foot & Ankle Institute. For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient focused environment by providing the most advanced and knowledgeable foot and ankle care.

WFAI has experienced phenomenal development, with expansion into 5 states and a future dedicated to continuing with that growth strategy. As our family expands, we stand by our core values, which include integrity, excellence, trust, caring, tradition and innovation.

We are looking for a Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments, and following through with the checkout process. The PSR will also assist with office duties as needed.

• Greet patients.
• Check in patients and assist with individual concerns as they arise.
• Collect appropriate information including insurance overview, co‑pay, deductible assignment and open balances.
• Perform administrative tasks and be cross‑trained on medical assistant responsibilities to provide support as needed.
• Other tasks as assigned.

• Minimum of 2 years in a healthcare position preferred.
• High school diploma or GED required.
• Good verbal and written communication skills.
• Basic knowledge of computers and office equipment.
• Patient-focused with the ability to work independently.
• Capability to adapt quickly and thrive in a fast-paced environment.

Monday through Friday.

• Medical, Dental, and Vision Plans.
• HSA with Employer Contribution.
• FSA.
• Generous PTO Program.
• 401k with a 3% Match.
• Employee Assistance Program.
• Life and AD&D Insurance.
• Short-Term and Long-Term Disability.

• Regularly required to stand or sit; use hands; talk or hear.
• Close vision, distance vision and depth perception required.
• Must be able to lift/carry up to 25 lbs.

Weil Foot & Ankle Institute is proud to be an affirmative action employer and is committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, gender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know.

Qualified individuals with disabilities may request reasonable accommodation. The Director of Human Resources will consult with medical and management representatives to determine the feasibility of the requested accommodation and its impact on business operations. The Director will inform the applicant of the decision.