Home Care Service Coordinator

Full Time Home Care Service Coordinator – Addus Home Care

Position Summary: Coordinate the scheduling and supervision of in‑home care workers and clients in the Chesapeake, VA area. Supervise direct service employees, manage client care plans, and ensure compliance with Medicare, Medicaid, HIPAA, and agency policies.

• Create and manage work schedules, handling changes due to client requests, illness, vacation, or leaves of absence.
• Provide alternate coverage to maintain uninterrupted client care plans.
• Contact care providers and clients to update services and conduct monthly client wellness calls.
• Perform home visits as required and resolve escalated client complaints and theft claims.
• Supervise direct service employees, setting expectations for attendance, performance, and conduct.
• Maintain a professional branch environment that is neat, clean, and orderly.
• Uphold confidential handling of sensitive information and adhere to all regulatory requirements.
• Demonstrate reliable transportation and consistent attendance.

• High school diploma or equivalent.
• At least 1 year of experience in the home health or related industry.
• Strong interpersonal, organizational, and communication skills.
• Proficient computer skills, including Microsoft Word, Excel, and scheduling programs.
• Reliable transportation and flexible work schedule.

• Medical, Dental, and Vision benefits
• Monthly bonus and daily pay
• Continued education and PTO plan
• Retirement planning and life insurance
• Employee discounts

4361 Indian River Rd., Chesapeake, VA
Full time, Monday‑Friday 8am‑5pm

To apply via text: text 10090 to 334‑518‑4376.

We are an equal opportunity employer. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.