Network Operations Center; NOC) Director

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At Stratas Corp, our mission strives to put employees first while still being recognized as a leader in the Department of Defense Information Technology sector. We believe in a continuing pursuit of customer satisfaction and operational excellence while exceling in service innovation. We are looking for employees who value corporate culture, leadership, diversity, and commitment to quality, because we are #Team Stratas.

Information Technology

The Network Operations Center (NOC) Director serves as the senior operational and technical leader for Military Sealift Command’s (MSC) Network Operations Centers (MNOC East and MNOC West), future Fleet Network Operations Centers (FLTNOCs), and cloud-based environments. This position is responsible for ensuring 24x7x365 operational readiness, sustainment, cybersecurity, and modernization of MSC-supported network services, satellite communications, and afloat IT capabilities.

The Director oversees network operations, system administration, maintenance, performance monitoring, cybersecurity, Tier II service desk support, telecommunications, Navy messaging services, and continuity operations across legacy and emerging network environments. This role also manages executive customer relationships, leads strategic stakeholder communications, coordinates government and contractor teams, and supports enterprise modernization initiatives.

Location: Chesapeake, Virginia
Travel: Required
Security Clearance: Active Top Secret clearance required
Certifications: Security+ required;
Cisco or other industry certifications highly desired

Key Duties and Responsibilities

Operations and Technical Leadership

• Lead MNOC East (Pensacola, FL) and MNOC West (Wahiawa, HI), ensuring continuous 24x7x365 operations.
• Oversee operations, maintenance, and sustainment of MNOC, FLTNOC, and cloud-based systems and services.
• Ensure operational support for MSC afloat IT infrastructure, satellite communications (SATCOM), commercial connectivity, telephony, and network management.
• Direct operations within secure, accredited facilities supporting MSC afloat enterprise network operations and maintenance.
• Maintain communications guard services for the MSC fleet and ensure reliable delivery of C2
  
  OIX-N/C2
  
  OIX-S messaging services.
• Ensure consistent Tier II help desk support for MSC afloat units and headquarters personnel.
• Manage network utilization, performance monitoring, trend analysis, capacity planning, and service continuity.

Strategic Planning and Modernization

• Coordinate network engineering activities supporting modernization initiatives, system upgrades, and emerging operational requirements.
• Align MNOC and FLTNOC activities with the Government-approved C4 Maintenance and Modernization Plan.
• Ensure compliance with service-level agreements (SLAs), MSC IT configuration management processes, and cybersecurity requirements.
• Support enterprise IT modernization, cloud adoption, and integration of future network architectures.

Customer and Stakeholder Engagement

• Maintain strong executive customer relationships and foster collaboration across government and contractor teams.
• Translate complex technical issues into clear, concise, operationally relevant briefings and recommendations.
• Establish rapport with technical and non-technical stakeholders while maintaining a customer-focused operational approach.
• Lead crisis communications and coordinate responses across geographically dispersed locations, ensuring customer communications remain accurate, consistent, and timely.

Personnel and Performance Management

• Lead Tier II NOC technicians, operators, analysts, engineers, and…