Clinical Health Tech PM: Strategy, Discovery, Impact

Must Have

Skills:

10+ years of experience in Healthcare IT systems
Strong hands on expertise in CCA (Clinical Care Advance)
Strong hands on expertise in TCS (Tri Zetto Clinical Suite)

Experience with :
CCA & TCS upgrades and patching
Hotfix deployments
Production support & incident management
Business enhancements and customizations
Strong understanding of Healthcare workflows (Clinical, UM, CM, Claims)
Technical Skills
SQL Server (advanced troubleshooting and data analysis)
.NET / C# (for extensions, integrations, and custom components)
Batch processing and job scheduling
API and integration concepts
Strong debugging and performance tuning skills

Nice to Have

Skills:

Experience with AI / automation initiatives in healthcare platforms
Cloud exposure (Azure / AWS), especially related to CCA/TCS

Experience with containerization or modernization of legacy platforms
Prior experience working in regulated healthcare environments

JD:
We are seeking a highly experienced CCA (Clinical Care Advance) and TCS (Tri Zetto Clinical Suite) expert consultant to support a long term engagement. The consultant will play a critical role in platform stability, enhancements, upgrades, production support, and next gen AI integrations. This role requires deep hands on expertise across CCA & TCS upgrades, hotfixes, business enhancements, and system integrations, along with the ability to work closely with engineering, business, and operations teams.
CCA & TCS Platform Support
Provide end to end support for CCA and TCS platforms, including UI, batch jobs, workflows, UM/CM modules, and integrations
Support production, non production, and lower environments with strong troubleshooting and RCA capabilities
Participate in on call and incident management rotations as required
Upgrades, Patching & Hotfixes
Lead and support CCA & TCS version upgrades, patching, and hotfix deployments
Perform impact analysis, validation, and regression testing support post upgrade
Coordinate with cross functional teams to ensure minimal downtime and risk
Business Enhancements & Customizations
Design and implement business enhancements, custom code, extensions, and remediation activities
Support new feature rollouts and configuration changes aligned with business needs
Ensure enhancements follow best practices, quality gates, and documentation standards
AI & Automation Enablement
Collaborate on AI driven initiatives including:
Automation of clinical workflows
Intelligent insights and decision support
Integration of AI/ML capabilities into CCA/TCS ecosystem
Work with architecture teams on future ready modernization initiatives
Environment & System Administration
Support CCA & TCS environment setup, configuration, and maintenance
Manage deployments, batch monitoring, performance tuning, and system health checks
Coordinate with infrastructure and security teams on access and compliance needs
Documentation & Knowledge Transfer
Create and maintain technical documentation, SOPs, and runbooks
Provide knowledge transfer and mentoring to internal teams
Support onboarding of new team members through structured KT sessions