Service Line - Program Manager - PRGMGR

Bravens Inc., a wholly owned subsidiary of Ampcus Inc., is an information technology consulting and services company. Bravens is a leader in providing tailored staffing solutions across both IT and non-IT industries. We are in search of a highly motivated candidate to join our talented team and contribute to our ongoing success.

The SAP Central Finance (CFIN) Tower Lead will serve as the primary onsite lead for Finance tower operations supporting a SAP Central Finance environment. This role requires deep expertise in SAP CFIN, SAP FI/CO, SAP Treasury (TRM), AIF, SLT, and MDG integration. The consultant will be responsible for operational governance, incident management, replication monitoring, reconciliation activities, month-end close support, service delivery leadership, and stakeholder management across onsite and offshore teams.

The ideal candidate combines strong hands-on SAP Finance expertise with leadership experience managing critical support operations within a global AMS environment.

10+ years of SAP Finance (FI/CO) experience with significant SAP Central Finance (CFIN) implementation, enhancement, and/or production support experience.

• SAP Central Finance (CFIN)
• SAP FI/CO
• SAP Treasury & Risk Management (TRM)
• SAP S/4
  
  HANA Finance
• SAP AIF (Application Interface Framework)
• SAP SLT Replication
• SAP MDG Integration
• Financial Reconciliation
• Incident & Problem Management
• Root Cause Analysis (RCA)
• Service Delivery Leadership
• Stakeholder Management

• CO-PA / Margin Analysis
• Product Costing
• Open Text VIM
• Group Reporting
• Intercompany Reconciliation
• ITIL Service Management
• Global AMS Support Experience

• Lead end-to-end SAP Central Finance (CFIN) and Finance tower operations.
• Provide support across SAP FI/CO processes including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Center Accounting, Profit Center Accounting, CO, Product Costing, and CO-PA.
• Support month-end, quarter-end, and year-end financial close activities.
• Analyze and resolve complex SAP Finance and CFIN production issues.
• Drive operational stability and proactively identify business-critical issues.

• Monitor and troubleshoot SAP SLT replication processes.
• Manage SAP AIF monitoring and resolution of replication and interface failures.
• Support CFIN reconciliation processes and financial data validation activities.
• Investigate and resolve mapping, master data, replication, and integration issues.
• Coordinate source-to-target financial reconciliation and data integrity efforts.
• Support ongoing replication, validation, and error-handling processes.

• Lead P1/P2 incident governance and escalation management activities.
• Coordinate bridge calls and cross-functional resolution efforts for critical incidents.
• Drive Root Cause Analysis (RCA) and implement corrective and preventive actions.
• Manage SLA compliance and reduce aging ticket backlogs.
• Convert recurring incidents into permanent problem management initiatives.
• Support Finance and CFIN changes, enhancements, testing, deployments, and stabilization activities.

• Serve as the primary onsite point of contact for the SAP Finance and CFIN tower.
• Lead and mentor a global onsite/offshore delivery team.
• Coordinate work across Finance, Integration, Basis, Development, and Functional teams.
• Drive SLA adherence, backlog reduction, operational excellence, and service quality improvements.
• Provide executive-level status updates, risk management reporting, and stakeholder…