Supply Chain Specialist

Job Description

Job Description

Position Summary: The Supply Chain Specialist is responsible for managing supply chain processes including purchasing, production planning, and customer account management. This role is essential in optimizing inventory levels, ensuring timely delivery of products to our customers, and maintaining strong relationships with key accounts to enhance customer satisfaction and drive business success.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Develop strong relationships with suppliers and customers.
• Monitor and analyze inventory to optimize stock levels and minimize shortages.
• Manage customer inquiries, evaluate pricing, process orders, coordinate shipments and track deliveries.
• Collaborate with cross-functional teams including production, sales and accounting to ensure alignment with company goals.
• Prepare detailed sales and inventory forecast information based on customer orders and anticipated sales.
• Accurate order entry and shipment tracking to ensure timely order fulfillment.
• Prepare quotes for customers and manage all follow-up activities.
• Resolve product and service issues.
• Review and improve supply chain processes to increase efficiency and reduce costs.
• Source materials, locate vendors, and negotiate pricing and terms as needed.
• Monitor and report on key supply chain metrics including inventory turnover, on-time delivery and cost savings.
• Prepare executive summaries for internal executive team.
• Stay informed about industry trends and developments in the supply chain industry to drive continuous improvement within the team.
• Other duties and tasks as assigned.

Competencies: To perform the job successfully, an individual should demonstrate the following.

Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.

Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.

Managing Customer Focus - Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery.

Managing People - Develops subordinates' skills and encourages growth. Includes subordinates in planning. Makes self-available to subordinates. Provides direction and gains compliance. Provides regular performance feedback. Takes responsibility for subordinates' activities.

Planning and Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.

Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/

Experience:

· Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Language Ability:

· Read and comprehend simple instructions, short correspondence and memos. Write simple correspondence. Effectively present information in one-on-one and small group situations to customers, clients and other employees.

Mathematical Ability:

· Add, subtract, multiply and divide in all units of…