Import Manager, Operations

Your leadership experience, import logistics expertise, and ability to drive operational performance across complex transportation networks make you a great fit for our Import Manager – Destination Operations position. Join our dynamic team and play a key role in leading U.S. import operations, optimizing freight movement, managing logistics partners, and ensuring international shipments move efficiently and cost-effectively from U.S. ports and rail terminals through final delivery to our distribution centers.

As an Import Manager – Destination Operations at Dollar Tree, you'll lead the day-to-day execution and performance of the company's U.S. import operations. You'll oversee the movement of international freight from U.S. ports and rail terminals through drayage, transload, and final delivery while partnering closely with logistics service providers, ocean carriers, internal transportation teams, distribution centers, Inventory Management, Merchandising, and other Supply Chain partners.

You'll use operational data, financial analysis, and key performance indicators to improve service, manage costs, optimize capacity, mitigate supply chain risks, and drive continuous improvement. You'll also lead and develop a team of Import Logistics Analysts, establishing clear expectations and accountability while supporting their continued growth and development.

• Lead daily destination import operations to ensure the timely, efficient, and cost-effective movement of international freight from U.S. ports and rail terminals through transload, drayage, and final delivery to distribution centers.
• Proactively identify and resolve operational issues affecting container dwell, transportation capacity, inventory flow, distribution center service, and overall supply chain performance.
• Partner with internal stakeholders and logistics providers to develop volume forecasts, capacity plans, routing strategies, and contingency plans that support changing business requirements.
• Collaborate with Inventory Management, Merchandising, Transportation, and other business partners to align logistics capacity with seasonal volume changes, promotional activity, product launches, and shipment forecasts.
• Develop and maintain contingency plans for potential disruptions involving ports, railroads, carriers, capacity constraints, labor events, weather, and other supply chain risks.

• Lead, coach, develop, and mentor a team of Import Logistics Analysts.
• Establish clear performance expectations, operational priorities, accountability, and development plans for the team.
• Build a culture focused on operational excellence, collaboration, continuous improvement, and measurable results.
• Provide direction and support to ensure the team effectively manages operational exceptions and changing business priorities.

• Serve as a primary liaison between ocean carriers, drayage providers, transload operators, third‑party logistics providers (3PLs), internal transportation teams, distribution centers, and other business partners.
• Lead procurement activities, contract negotiations, and performance management for drayage carriers, transload providers, and other destination logistics partners.
• Manage logistics service providers against contractual requirements and established service‑level expectations.
• Identify and implement corrective actions and improvement opportunities when vendor performance does not meet expectations.
• Monitor transportation capacity and provider performance to ensure adequate support for current and forecasted import volumes.

• Monitor and manage key performance indicators…