Account Executive, Renewal Sales

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Candidates with additional questions or concerns regarding any recruiting communications or Kapitus’ recruiting process in general should email Account Executive, Renewal Sales is a key participant in the Renewals Department responsible for active account management, cross selling, and retaining merchant relations. The Account Executive, Renewal Sales will work with and support other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction.

• Create and drive revenue within a specified region or list of accounts
• Drive revenue and own the full cycle sales process including prospecting, negotiating contracts, and closing renewal business with customers
• Provide recommendations based on a customer’s business needs and usage patterns
• Serve as the voice of the customer and collect feedback to thoroughly qualify leads and sales opportunities, leverage business from new and established relationships, and strategize, negotiate, and close business.
• Handle inbound customer communication and organize/escalate issues appropriately: billing, legal, security, and technical inquiries
• to build strategic financial plans for customers
• Educate and effectively communicate to customers the value of Cash Advance
• Develop trusted internal and customer relationships to created win-win sales relationships
• Effectively manage a pipeline working within a defined sales process
• Properly communicate the status of a deal to internal management included senior leadership with realistic timelines and hurdles to the overall success of a particular deal

• Bachelor’s degree or equivalent combination of education and job experience preferred
• ~1+ years of prior full sales cycle experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering
• ~ collaborating with internal sales teams
• ~ Ability to engage multiple stakeholders throughout the sales cycle including Legal, IT, Security, and Finance
• ~ collaborating with internal sales teams
• ~ Experience engaging and building a presence with customers using communication tools
• ~ Understanding of and experience with CRM programs (Salesforce preferred)
• ~ Strong organizational skills, adaptability, and ability to work on multiple projects
• Working knowledge of Microsoft Suite, CRM, pricing, equipment, and/or gateways
• Welcoming of feedback / coaching
• Planning and closing skills

• Health Insurance:
  Comprehensive medical, dental, and employer-paid vision plans through United Healthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life.
• ~ Flexible Spending Account:
  Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses.
• ~ Lifestyle Spending Account:
  Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being.
• ~100% Company Paid Insurances:
  Kapitus fully covers the cost of basic…