ELearning & Content Developer

Waterfront Training Solutions is seeking an experienced eLearning & Content Developer to create interactive digital training and improve business processes through AI, automation, and Microsoft collaboration tools.

This hands-on position combines courseware development with practical technology implementation. The successful candidate will build engaging learning products using Articulate 360, Unity, or comparable platforms; develop SharePoint Online solutions; and use Power Automate, Power Apps, and approved AI tools to streamline workflows.

The developer will collaborate with instructional designers, subject matter experts, multimedia developers, and project personnel to translate technical information and operational requirements into effective training and usable digital solutions.

• Develop interactive training using Articulate Storyline 360, Rise 360, Unity, or comparable learning platforms
  , selecting tools appropriate to the instructional and technical requirements.
• Translate approved storyboards, learning objectives, technical references, and subject matter expert inputs into functional digital courseware.
• Build branching scenarios, procedural exercises, simulations, knowledge checks, and assessments that require learners to apply information and make decisions.
• Configure Storyline variables, triggers, conditions, slide layers, object states, timelines, and custom navigation.
• Translate branching diagrams into functional interactions, including learner feedback, remediation, progression, and completion logic.
• Integrate graphics, animation, video, narration, captions, transcripts, and other multimedia assets.
• Develop reusable templates and interaction components to improve consistency and production efficiency.
• Implement accessibility features appropriate to project requirements, including keyboard navigation, logical focus order, alternative text, and captions.
• Publish and test courseware in required delivery formats, including HTML5 and applicable learning management system packages.
• Troubleshoot navigation, interaction logic, assessment scoring, bookmarking, completion reporting, and media playback.

• Identify repetitive tasks and process bottlenecks that can be improved through AI tools, automation, or application development.
• Translate user needs into defined workflows, including process steps, data inputs, decision points, approvals, and expected outputs.
• Configure approved AI tools to assist with content development, technical information synthesis, scenario drafting, media preparation, and other production activities.
• Develop Power Automate workflows for activities such as notifications, approvals, document routing, task assignment, and status tracking.
• Build Power Apps solutions for structured data entry, requests, tracking, and other operational needs.
• Test automated workflows, document exceptions, and resolve failures affecting reliability or data accuracy.
• Validate AI-generated content for technical accuracy and suitability before incorporating it into deliverables.
• Follow company and customer requirements for information handling, access control, and use of AI services.

• Develop and maintain SharePoint Online sites, pages, lists, libraries, and navigation that support company operations and project execution.
• Assist with SharePoint hub-and-spoke architecture
  , organizing department and project sites within a consistent company information structure.
• Configure metadata, views, forms, and document organization to improve usability and information retrieval.
• Integrate SharePoint with Power Automate and Power Apps to support connected workflows.
• Coordinate permissions and access requirements with designated site owners and IT personnel.
• Prepare user guidance and demonstrate new tools so personnel can use and maintain the solutions effectively.

• Work with instructional designers, subject matter experts, quality assurance personnel, and operational stakeholders to clarify requirements and resolve technical issues.
• Estimate development effort and identify dependencies that may affect delivery schedules.
• Participate in reviews and incorporate approved feedback into courseware, applications, and workflows.
• Maintain organized source files, version history, development notes, and supporting documentation.
• Test deliverables against approved requirements and resolve defects…