Senior Retail Sales Advisor Job Chesham area,England UK,Retail

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Reference:
SEP

Expiry date: 21:00, Fri, 9th Oct 2026

Location:

Chesham

Chesham

40 hours per week over 5 days

Monday to Friday with Saturdays on a rota

£29,500 per annum plus pension and company benefits

We have an exciting opportunity for a friendly and reliable Senior Sales Advisor to join our Chesham branch to provide exceptional service to our customers in store. You will play a vital part in helping serve customers and keeping the branch running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.

Colour Supplies is a part of the Brewers Family. Conveniently located on Chess Business Park, in store our customers can choose from a wide range of trade and designer paints, wall coverings and fabrics as well as all the decorating tools and supplies they need to get the job done. Our friendly team between them have many years of industry experience which is how we have managed to build up a strong customer base and a reputation for being the decorator's first choice.

Branch opening hours are Monday to Friday 7.00am - 5pm and Saturday 8am - 5pm

Ranked again in The Sunday Times Best Places to Work 2026 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group.

We place great emphasis on the development and growth of our colleagues - our mantra is to help one another succeed. To find out more about working with us visit

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

As a Senior Retail Sales Advisor with Brewers, some of your responsibilities will include:

Assist the Branch Manager with developing the branch and the team including deputising in their absence
Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
Have keyholder responsibilities, cashing up and associated supervisory tasks
Allocate work to the team, keeping them motivated and driven
Use product knowledge to provide recommendations and help customers find the best product for their needs
Planning and agreeing sales forecasts with the Branch Manager in line with Company targets
Ensuring orders and enquiries are dealt with and followed up on promptly
Mix paint for Customers, process specialist orders, and request special stock within the Branch network
Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
Assisting with stock maintenance in the branch

Who we are looking for to join our team:

Experience in a retail environment, ideally in a team leader or supervisory role
Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
Highly motivated with the drive to succeed and do a great job
Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
The ability to motivate and inspire colleagues to achieve the highest level of customer service
Enjoys working and supporting a team, but can be relied upon to work as an individual at all times
Keen to learn, develop skills, and progress within our industry
Ideally lives within a close proximity to the store to be able to respond to potential alarm calls out of hours
An interest in our industry would be advantageous but not essential as product training will be given

In return we offer a comprehensive benefits package consisting of:

Competitive salary
33 days holiday, including an allowance for selected bank holidays - increasing with service
Free life assurance
5% of your salary employer contribution to the pension plan (subject to employee contributions)
Stream - a money management app that gives you access to a percentage of your pay as you earn it
Employee Assistance Programme - accessible to colleagues,…